Guest Service Clerk PT

Lowes Foods, LLC; Waxhaw (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Lowes Foods, LLC in Waxhaw, NC is seeking a front-end guest services associate to greet guests, bag orders, and assist with carts and parking lot duties. You will work with teammates to ensure a pleasant shopping experience and help maintain a clean front area.

Flexibility in hours and the ability to lift and maneuver bags and carts is expected. Strong communication and friendly service are essential to help guests with inquiries and purchases.

Qualifications

• Friendly, outgoing personality and a positive attitude.
• Ability to work well with others and in a team.
• Ability to lift 25 lbs regularly and 50 lbs occasionally; stand for extended periods.
• Ability to retrieve and push shopping carts; assist guests as needed.
• Strong verbal and customer service communication skills.

Responsibilities

• Greet guests, offer bag types, and provide courteous service.
• Bag orders securely to prevent damage during transport.
• Collaborate with co-workers and supervisors to complete tasks.
• Assist guests with bringing purchases to carts or vehicles.
• Perform price checks as needed.
• Relay guest issues to a supervisor for resolution.
• Retrieve carts from parking areas for guest use.
• Keep the front end, break room, restrooms, lobby, and parking lot clean.
• Maintain carts free of debris and ensure a tidy shopping area.
• Perform other duties as assigned by management.

Skills

Friendly personality

Team player

Physical stamina

Stand for long periods

Cart retrieval/pushing

Effective communication

Job description

Overview

Local and proud of it! Join Lowes Foods and see how great pay, flexible hours, and an entertaining and FUN work environment make a real difference!

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Responsibilities

• 1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
• 2. Properly bags guests’ orders to insure purchases are not damaged.
• 3. Works well with all co-workers and supervisors.
• 4. Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.
• 5. Performs price checks.
• 6. Relay guest problems to supervisor.
• 7. Retrieves carts from parking lot.
• 8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.
• 9. Cleans garbage and debris from carts and baskets.
• 10. Performs all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
• 4. Ability to stand for extended periods of time.
• 5. Ability to retrieve and push in shopping carts.
• 6. Ability to bend and lift to load customer orders into cars.
• 7. Effective communication and customer service skills.