Guest Service Clerk PT

Lowes Foods, LLC; Knightdale (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Lowes Foods, LLC seeks a Front Porch Guest Service Associate to provide fast, pleasant service at the store entrance and porch. You will greet guests, assist with bagging, and help guests load groceries into vehicles while maintaining cleanliness of the front area.

The role emphasizes friendliness, teamwork, and reliable communication with customers and coworkers in a retail environment.

Qualifications

• Friendly and outgoing personality.
• - Strong interpersonal skills for guest interactions.
• - Comfortable working with others in a retail setting.

Responsibilities

• Greet guests and offer courtesy guidance.
• Bag items carefully to prevent damage.
• Collaborate with coworkers and supervisors.
• Assist guests to vehicles and handle bagging for carryout.
• Perform price checks as needed.
• Relay guest issues to a supervisor.
• Retrieve and reset carts from the parking lot.
• Keep front end, break room, and restrooms tidy.
• Handle other duties as assigned by management.

Skills

Friendly

Teamwork

Customer service

Communication

Job description

Overview

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Responsibilities

• 1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
• 2. Properly bags guests' orders to insure purchases are not damaged.
• 3. Works well with all co-workers and supervisors.
• 4. Places guest's purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest's vehicle.
• 5. Performs price checks.
• 6. Relay guest problems to supervisor.
• 7. Retrieves carts from parking lot.
• 8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.
• 9. Cleans garbage and debris from carts and baskets.
• 10. Performs all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
• 4. Ability to stand for extended periods of time.
• 5. Ability to retrieve and push in shopping carts.
• 6. Ability to bend and lift to load customer orders into cars.
• 7. Effective communication and customer service skills.

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