Guest Service Clerk PT

W. Lee Flowers; Hickory (NC); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

W. Lee Flowers in Hickory, NC seeks a friendly front-of-store team member to provide fast, courteous guest service at the front porch of our store.

You will greet guests, assist with bagging and loading, handle price checks, and help teammates while upholding cleanliness and safety standards.

This entry-level role offers on-site work and opportunities to grow with a community-focused retailer.

Qualifications

• Friendly and approachable personality.
• Ability to work well with coworkers and supervisors.
• Lifts up to 25 lbs regularly and 50 lbs occasionally.
• Ability to stand for extended periods.
• Good communication and customer service skills.

Responsabilités

• Greet guests, thank them, offer bag types, and follow courtesy guidelines.
• Bag guests’ orders to prevent damage.
• Work well with coworkers and supervisors.
• Place purchases in cart or hand to guest and offer vehicle assistance.
• Perform price checks.
• Relay guest problems to supervisor.
• Retrieve carts from parking lot.
• Clean front end, break room, rest rooms, lobby, parking lot, etc.
• Clean garbage and debris from carts and baskets.
• Perform other duties as assigned by management.

Connaissances

Friendly demeanor

Customer service

Teamwork

Lifting up to 25 lbs

Standing for long periods

Cart retrieval & placement

Effective communication

Description du poste

Overview

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Responsibilities

• 1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
• 2. Properly bags guests’ orders to insure purchases are not damaged.
• 3. Works well with all co-workers and supervisors.
• 4. Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.
• 5. Performs price checks.
• 6. Relay guest problems to supervisor.
• 7. Retrieves carts from parking lot.
• 8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.
• 9. Cleans garbage and debris from carts and baskets.
• 10. Performs all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
• 4. Ability to stand for extended periods of time.
• 5. Ability to retrieve and push in shopping carts.
• 6. Ability to bend and lift to load customer orders into cars.
• 7. Effective communication and customer service skills.

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