Guest Service Clerk PT

Lowes Foods, LLC; Hickory (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

A leading company in the grocery sector seeks a Guest Service Associate. The role involves providing excellent customer service, assisting guests with their purchases, and maintaining cleanliness in the front end. Ideal candidates are friendly and capable of lifting and standing for long durations.

Qualifications

• Friendly, outgoing personality.
• Ability to lift minimum 25 lbs consistently and 50 lbs occasionally.
• Ability to stand for extended periods.

Responsibilities

• Actively communicates with every guest and offers assistance.
• Bags guests’ orders and ensures purchases are not damaged.
• Cleans front end and retrieves carts from the parking lot.

Skills

Effective communication

Customer service

Teamwork

Job description

Overview

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Responsibilities

1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.

2. Properly bags guests’ orders to insure purchases are not damaged.

3. Works well with all co-workers and supervisors.

4. Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.

5. Performs price checks.

6. Relay guest problems to supervisor.

7. Retrieves carts from parking lot.

8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.

9. Cleans garbage and debris from carts and baskets.

10. Performs all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.

4. Ability to stand for extended periods of time.

5. Ability to retrieve and push in shopping carts.

6. Ability to bend and lift to load customer orders into cars.

7. Effective communication and customer service skills.

#LI-AS1