Guest Service / Check in

Topgolf; Richmond (VA); On-site; USD 20,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) match

Paid time off

Mental well-being platform

Free game play

Discounted food and retail

Weekly Playmaker meals

Job summary

Topgolf Richmond is seeking a friendly Guest Service / Check-in associate to welcome players, handle check-ins and reservations, and share essential info about games and promotions. You’ll help with clubs, keep the area tidy, and ensure a safe, welcoming environment for guests throughout your shift.

The role emphasizes a positive attitude, teamwork, and the ability to thrive in a fast-paced venue. Flexible day/evening/weekend hours are available, with employee perks and opportunities for growth.

Qualifications

• Role favors a positive attitude and team focus.
• Hospitality or entertainment background is a plus.
• Willingness to work in a fast-paced venue.

Responsibilities

• Role and Interaction with Players: Welcome and assist players with check-in and reservations.
• Provide detailed information about the venue, gameplay, and current promotions.
• Assist with golf clubs and equipment for players.
• Keep the venue clean, organized, and inviting.
• Adhere to safety and sanitation standards in the guest services area.

Skills

Positive attitude

One Team Mentality

Player Focus

Ability to thrive in a busy venue

Hospitality experience (plus)

Job description

## Guest Service / Check inApply: Richmond, Virginia: Part time: Posted Today: JR2023-23150**** **Immediate Hiring | Swing into a Job You’ll Love at Topgolf!**At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take *themselves* too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!**What We’re Seeking**Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces.**What’s In It for You?*** **Cha-ching:** Our hourly wages are competitive, and tips are available for certain positions.* **Benefits:** Health, dental, vision, 401(k) playmaker match, paid time off, free mental well-being platform – and that’s just for starters for those who qualify.* **Flexibility:** Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.* **Perks:** Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group!* **Career Growth:** We don’t just *say* we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!* **Lots of Fun:** We promise a playful environment where you can make new friends—what else would you expect from a company that’s all about FUN?**What You’ll Need to Succeed as a Golf Service Associate*** **A Positive Attitude** – Because being a grump is no fun!* **One Team Mentality** – We believe the phrase “Teamwork makes the dream work” will never go out of style.* **Player Focus:** You obsess over making our Players’ experience the absolute best it can be.* **Ability to Thrive in a Popular Environment**: Keeping calm when things get popular is where you shine.* **Previous Experience in Hospitality or Entertainment:** This is simply a plus, NOT a must. We all have to start somewhere!**What you will do in the role:*** **Role and Interaction with Players:** Welcome and assist players with check-in and reservations, ensuring they have all the info they need to get started and enjoy their Topgolf experience to the fullest.* **Key Aspect of the Role:** Provide detailed information about the venue, gameplay, and current promotions, helping players make the most of their visit and enhancing their overall experience.* **Key Aspect of the Role:** Assist with golf clubs and equipment, ensuring players have the right gear to improve their game and have a great time.* **Contribution to Topgolf and Other Playmakers:** Keep the venue clean, organized, and inviting, from tidying up the retail area to offering players helpful guidance and recommendations.* **Commitment to Safety and Sanitation:** We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the guest services area clean, safe, and compliant—because a great experience starts with a clean and safe environment!* **Commitment to Topgolf's Core Values:** Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported!**Physical Requirements:** Let’s be real—this isn’t your typical desk job! Here’s what you’ll need to do to thrive in this role:* **Lift and Move Things:** You’ll be lifting and moving items up to 50 lbs., including carrying golf bags with clubs across multiple floor levels. Comfort with bending, stooping, and carrying is essential.* **On Your Feet:** Expect to be on your feet for most of the day, so a love for walking throughout your shift.* **Active Tasks:** From task to task, you’ll be constantly engaged in a variety of physical activities. A can-do attitude is essential!* **Endurance:** Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment**Sound like a fit? We can’t wait to meet you!**Min 14.50 – Max 16.50