Guest Service Attendant- Pro Shop

Troon; Sonora (CA); On-site; USD 23,419 - 24,796; Part time

Job summary

Troon is seeking a part-time Guest Service Attendant for Teleli Golf Club in Sonora, CA. The role involves providing assistance to guests and maintaining the clubhouse and cart areas. Candidates should have effective communication and customer service skills. Responsibilities include handling golf equipment, assisting with tournaments, and ensuring cleanliness. The pay range is $17-$18 per hour, and the position requires a valid driver’s license and availability for weekends and evenings.

Qualifications

• Ability to read and speak English may be required.
• Available to work weekends and evenings.
• Great communication and customer service skills.

Responsibilities

• Assist with upkeep of the clubhouse, cart storage area and parking lot.
• Provide courteous service to guests and handle bags and clubs.
• Maintain accurate records of golfers renting clubs.

Skills

Communication skills

Customer service skills

Education

Less than high school education or equivalent

Job description

Teleli Golf Club, located in Sonora, CA, is pleased to announce an excellent career opportunity for a part‑time Guest Service Attendant in the Pro Shop! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality‑focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

General Purpose

Creates a positive experience by assisting guests and members with outside services.

Pay Range

$17-$18 per hour

Essential Duties

• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists in the setup and execution of golf tournaments and outings.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Troon Golf.
• Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• Assists players by changing their golf spikes, if needed.
• Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
• May direct start of play.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Cleans golfers clubs upon completion of play.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Physical Demands

Frequently stands, walks, uses hands, talks or hear. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Environment/Noise

Regularly works in wet or humid condition (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.

Certificates/Licenses

Valid Driver’s License.

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Available to work weekends and evenings.
• Great Communication & Customer Service skills.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.