Guest Service Attendant (FT/PT)

Troon International; Honolulu, Northern (HI, KY); Hybrid; USD 22,000 - 33,000; Full time

Job summary

Troon International in Honolulu, Hawaii, seeks Guest Services staff for both full-time and part-time roles at the golf facility. You will greet guests, process reservations, and support merchandise display and range duties. The position emphasizes friendly, efficient service and teamwork with golf staff.

Qualifications include 1+ year in guest services, strong communication skills, basic math and computer knowledge, and dependability. Golf knowledge is helpful, and cart operation may be required.

Qualifications

• 1+ years in guest services experience.
• Must be highly motivated, goal-driven and a self-starter
• Must have basic math skills and computer knowledge
• Must have strong customer/guest orientation
• Must have strong communication and interpersonal skills
• Must be dependable
• Knowledge about the game of golf preferred
• Must be able to operate a gas or electric golf cart

Responsibilities

• Maintain professional appearance
• Process customer reservations for golf course guests
• Provides fast, fun and friendly customer service to arriving guests to expedite check-in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects fees (and other revenue) from guests and processes in the register as trained
• Issues receipts for guest purchases
• Takes messages for staff or guests
• Assists in reconciliation of daily CC charges/ accounts receivable to daily register at the closing of the day
• Assists with golf cart setup or washing after use as needed when picking range balls
• Performs clean-up and closing procedures
• Perform other duties as assigned

Skills

Guest services

Cash handling

Communication

Interpersonal skills

Self-motivation

Basic math

Computer literacy

Golf knowledge

Dependable

Tools

POS system

Job description

Description

The Guest Services staff will offer friendly and expedient service to the property’s guests and assist the Head Golf Professional or General Manager in golf shop operations, merchandise sales and other golf‑related activities which may include picking the range, setting up/washing of the range area.

There are full‑time and part‑time positions available.

Qualifications, Knowledge, and Skill Requirements:

• 1+ years in guest services experience
• Must be highly motivated, goal‑driven and a self‑starter
• Must have basic math skills and computer knowledge
• Must have strong customer/guest orientation
• Must have strong communication and interpersonal skills
• Must be dependable
• Knowledge about the game of golf preferred
• Must be able to operate a gas or electric golf cart

Position Responsibilities:

• Maintain professional appearance
• Process customer reservations for golf course guests
• Provides fast, fun and friendly customer service to arriving guests to expedite check‑in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects fees (and other revenue) from guests and processes in the register as trained
• Issues receipts for guest purchases
• Takes messages for staff or guests
• Assists in reconciliation of daily CC charges/ accounts receivable to daily register at the closing of the day
• Assists with golf cart setup or washing after use as needed when picking range balls
• Performs clean‑up and closing procedures
• Perform other duties as assigned

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Troon Golf is an Equal Opportunity Employer committed to providing an inclusive environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.