Guest Service Attendant

Corner Bakery; Skokie (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Guest Service Attendant to provide exceptional service in a fast-paced dining environment. This entry-level role involves acting as a friendly ambassador for the kiosk ordering system, ensuring guests have a seamless experience. Responsibilities include greeting guests, assisting with orders, and maintaining a clean and welcoming kiosk area. If you thrive in a dynamic setting and enjoy helping others, this opportunity is perfect for you. Join a team that values customer satisfaction and teamwork while enjoying flexible shifts in a lively restaurant atmosphere.

Qualifications

• Entry-level position focused on providing excellent guest service.
• No specific qualifications are required for this role.

Responsibilities

• Greet guests and assist with kiosk ordering.
• Maintain cleanliness of the kiosk area and assist with guest needs.

Skills

Customer Service

Communication Skills

Teamwork

Education

High School Diploma

Job description

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Job Description

Provide legendary service to guests in the dining room by acting as the ambassador to the kiosk ordering system.

Essential Functions

1. Greet every guest with a smile and assist with kiosk ordering.
2. Guide guests as the subject matter expert for all kiosk functions.
3. Assist kiosk guests with rewards, ordering, payments, beverage service, receipt printing, and order fulfillment.
4. Provide beverage service for kiosk guests.
5. Assist staff with guest needs, food running, and pre-bussing when no guests are in the kiosk queue.
6. Maintain the kiosk area, including cleaning and stocking.
7. Change kiosk receipt paper as needed.
8. Offer samples to guests entering the cafe.
9. Maintain a friendly attitude, take appropriate action for guest requests, and support company initiatives.

Secondary Functions

1. Assist staff with guest needs, food running, and pre-bussing when no guests are in the kiosk queue.
2. Maintain package goods displays and restock Grab and Go and beverage displays.
3. Clean and maintain condiment stations and dining room.
4. Sweep and bus tables.

Requirements

Additional duties may be assigned as required.

Hours

Flexible shifts based on volume, including peak times, from 8:00 AM to 2:00 PM.

Qualifications

Preferred qualifications are not specified; the role is entry-level.

Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants