Guest Service Attendant

Troon International; Napa (CA); On-site; USD 23,281 - 26,863; Part time

Job summary

Troon International at Silverado Resort in Napa, CA is seeking a Part-Time Guest Service Attendant. This role involves welcoming guests, assisting with golf services, and ensuring a friendly atmosphere on the course.

The ideal candidate has a passion for hospitality and some related experience. Pay ranges from $16.90 to $19.50 per hour plus tips, with growth opportunities within a renowned company.

Qualifications

• One to three months related experience and/or training.
• A genuine passion for hospitality.

Responsibilities

• Welcome guests and players as Outside Service staff.
• Assist guests at bag drop and on golf cars.
• Facilitate orderly pace of play and answer guest questions.
• Keep a record of starting times and golf car numbers.
• Setup and maintain the Driving Range area.

Skills

Heart of hospitality

Customer service

Job description

Silverado Resort, located in Napa, CA, is pleased to announce an excellent career opportunity for a Part-Time Guest Service Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Key Responsibilities

When acting as an “Outside Service” staff member, responsible for welcoming guests and players, assist guests at bag drop and stage clubs on golf cars, welcome guests on completion of round, clean club and store clubs when requested.

When acting as “Starter” greet each group in a friendly manner. Explain rules and course etiquette to all groups.

Facilitate orderly and timely pace of play of groups to prevent delays. Answer all questions in a friendly manner.

Keep a record of starting times and golf car numbers for each group.

Driving Range setup and stocking duties. Keep area clean and orderly for members and guests.

Qualifications

• One to three months related experience and/or training.
• Heart of hospitality.

Compensation

Pay scale is $16.90 - $19.50 per hour plus tips.

About Troon

Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.