Guest Service Attendant

Silverado Resort; Napa (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Comprehensive benefits

Professional development

Growth opportunities

Job summary

Silverado Resort in Napa, CA, seeks a part-time guest service attendant to support guest-facing golf operations in a fast-paced hospitality setting. The role covers outside service support, starter duties, pace-of-play assistance, and driving range setup to ensure a top-tier guest and member experience.

You will welcome guests and players, assist at bag drop, stage clubs on golf carts, explain course etiquette as a Starter, help maintain orderly pace of play, record starting times and cart

Qualifications

• 1–3 months related experience or training.
• Heart of hospitality.

Responsibilities

• Welcome guests and players, assist at bag drop, stage clubs on golf carts.
• Act as Starter by greeting groups and explaining course etiquette.
• Facilitate pace of play and answer questions cheerfully.
• Keep records of starting times and golf cart numbers.
• Set up and stock the driving range and keep it clean.

Skills

Guest service

Communication

Hospitality mindset

Job description

Overview

Part-time guest service attendant role at Silverado Resort supporting guest-facing golf operations in a fast-paced hospitality environment. The position involves outside service support, starter duties, pace-of-play assistance, and driving range setup to help deliver excellent guest and member experiences.

Experience Required

• One to three months related experience and/or training.


• Heart of hospitality.

Essential Responsibilities

• Welcome guests and players, assist at bag drop, stage clubs on golf cars, welcome guests upon completion of their round, clean clubs, and store clubs when requested.


• Act as Starter by greeting each group in a friendly manner and explaining rules and course etiquette.


• Facilitate orderly and timely pace of play to prevent delays and answer questions in a friendly manner.


• Keep a record of starting times and golf car numbers for each group.


• Set up and stock the driving range and keep the area clean and orderly for members and guests.

Benefits

• Comprehensive benefits package, professional development, and growth opportunities.