Guest Service Attendant

Troon International; Leawood (KS); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a premier golf facility in Kansas City for a Guest Services Attendant. This role is perfect for individuals passionate about hospitality and committed to delivering exceptional service to guests. You will play a vital role in enhancing the guest experience by assisting with club rentals, providing education about the game, and maintaining a welcoming environment. Join a dynamic team where your contributions will be valued, and help create memorable experiences for every visitor. If you thrive in a fast-paced setting and enjoy working with people, this position is an ideal fit for you.

Qualifications

• Minimum one month of related experience or training in a customer service role.

Responsibilities

• Provide courteous service and assist guests with bag handling and club cleaning.
• Maintain accurate records of golfers renting clubs and assist with food and beverage activities.

Skills

Customer Service

Communication Skills

Hospitality

Education

High School Diploma or equivalent

Job description

Ironhorse in Kansas City is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.

Key Responsibilities of the Guest Services Attendant:

• Assists with the overall upkeep of Ironhourse
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Assists in educating players regarding the game.
• Directs start of play when necessary.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Minimum Qualifications of the Guest Services Attendant:

• One month related experience or training.