Guest Service Attendant

Troon; Florida; On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Paid time off

Job summary

Grande Oaks Golf Club, part of Troon, in Davie, Florida, is hiring a full-time Guest Service Attendant. The role pays $14.00 per hour and focuses on welcoming guests, cart management, and maintaining practice areas.

Join a hospitality-focused property with opportunities to learn and grow within a global golf and club management group. Responsibilities include greeting players, keeping carts clean and ready, assisting with golf bags, and ensuring the driving range and bag room are well stocked.

Responsibilities

• Greet players et guests as they arrive at the clubhouse
• Clean and stage golf carts and keep the cart staging area tidy
• Assist with golf bags and club cleaning for guests
• Maintain practice facilities and driving range stocked and orderly
• Prepare golf carts for play following Troon standards

Skills

Guest services

Customer service

Job description

Grande Oaks Golf Club, located in Davie, Florida, is pleased to announce an excellent career opportunity for a full-time Guest Service Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Compensation:

$14.00 per hour

Summary:

The Guest Service Attendant is responsible for delivering high-quality customer service to members and guests, managing the cart fleet, and maintaining the driving range and bag room areas. Key tasks include greeting players, cleaning and staging golf carts, assisting with golf bags, and ensuring the practice facilities are fully stocked.

Key Responsibilities:

• Assist with the overall upkeep of the clubhouse, cart storage area and parking lot
• Provide sincere and courteous service to all guests with items such as bag handling and club cleaning
• Maintain the cart staging area in a neat and orderly fashion, including the podium and bag drop area
• Maintain the cart storage area and cart wash down area in a neat, clean and orderly condition
• Prepare golf carts for play following the standards of Troon
• Assist in educating players regarding course policy, current cart policy, speed of play and so forth
• Assist players by changing their golf spikes if needed
• Maintain accurate records of golfers renting clubs
• Service customers who are renting golf clubs and clean rental clubs upon return
• Clean golfers' clubs upon completion of play
• Incorporate safe work practices in job performance
• Perform other duties as required

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon Privé

Troon Privé is the private club division of Troon, the global leader in golf and club management. Dedicated exclusively to private clubs, Troon Privé partners with premier properties to deliver exceptional hospitality, personalized service, and outstanding member experiences. By combining industry-leading resources, expertise, and innovation with each club's unique culture and traditions, Troon Privé helps create vibrant club communities where members, guests, and associates feel valued, welcomed, and connected. Our clubs are built on a commitment to service excellence, operational integrity, and creating memorable experiences that extend well beyond the golf course. Associates are empowered to grow their careers, develop their talents, and make a meaningful impact. Through a culture of collaboration, excellence, and continuous learning, our team members have the opportunity to be part of something special while helping shape the future of private club hospitality. Learn more at www.troon.com.