Guest Service Associate/Cashier - Convenience Plus

Global Partners LP; Massachusetts; On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Guest Service Associate/Cashier to enhance the guest experience. In this role, you will be responsible for greeting customers, managing store operations, and ensuring a clean and welcoming environment. With a focus on guest satisfaction, you will utilize your communication and relationship-building skills to create memorable experiences. This role offers opportunities for professional development and growth, supported by a comprehensive benefits package. If you are passionate about providing exceptional service and thrive in a dynamic environment, this position is perfect for you.

Benefits

Competitive Salaries

Health & Wellness Insurance

401k with Match

Tuition Reimbursement

Qualifications

• Must be available for flexible hours including nights and weekends.
• Ability to perform basic computer functions and operate POS systems.

Responsibilities

• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety and store operations policies.
• Complete housekeeping functions and manage inventory.

Skills

Guest Service Skills

Verbal Communication

Relationship Building

Organizational Skills

Education

High School Diploma or equivalent

Tools

Point of Sale Systems

Basic Computer Functions

Job description

We are looking to add a Guest Service Associate/Cashier (GSA) to our family. Our GSA will be responsible for driving top-notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?"

For over 90 years, Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partners' integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners, we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of "Energy" You Bring

• You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work.
• You display a guest-first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone.
• You have excellent verbal communication and the ability to convey information clearly and effectively.
• You have superior relationship-building skills and can establish a connection with guests.
• You are trustworthy, responsible, efficient, and organized.
• You can handle a variety of tasks simultaneously.

"Gauges" of Responsibility

• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality, and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, and tobacco levels.
• Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies ensuring in-stock conditions at all times.
• Communicate with store management regarding guest requests and vendor-related concerns.
• Check in external and internal vendors per established guidelines.
• Conduct gas tank inventory and merchandising projects assigned by management.
• Complete other tasks as assigned by management.

"Fuel" for You

• Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create training for growth and job development.
• Health & Wellness - Medical, Dental, Vision, and Life Insurance, along with additional wellness support.
• The Road Ahead - We offer 401k and a match component!
• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

The GPS of our Interview Process

• If you're interested in the role, please apply.
• The hiring manager will review your resume. If your experience aligns with this opportunity, a recruiter or manager will contact you.
• We conduct either in-person or "in-person" Zoom interviews and provide additional interview information needed at that time.

Qualifications

• Must be available to work flexible hours that may include days, nights, weekends, and holidays.
• Ability to perform basic computer functions.
• Must have reliable transportation.
• Ability to work in intermittent temperatures; i.e., outside, cooler, etc.
• Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch, and lift/carry up to 25 lbs.
• Ability to access all areas of the store including selling floor, stock area, and register area.
• Perform duties of the job in a timely manner.
• You have the ability to count, read, and write accurately to complete required paperwork.

Education

High School Diploma or equivalent

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds, and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move, and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for employment decisions. We follow all rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.