Guest Service Associate

Ewc-Corporate-LL; Town of Hempstead (NY); Presencial; USD 35.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Medical, dental, and vision insurance

401(k) with employer match

Pet Insurance

Employee discounts

Disability coverage

EAP

Wellness program

Descripción de la vacante

European Wax Center in Merrick, NY is hiring a Full Time Guest Sales Associate. You will welcome guests, assess their needs, and guide them to services and products that best fit.

You’ll contribute to a high-energy team, deliver personalized experiences, and help guests feel confident and comfortable in their own skin. The role focuses on opening/closing operations, sales education, and maintaining a welcoming front desk and retail area.

Formación

• Experience in guest-facing sales roles.
• Excellent communication and interpersonal skills.

Responsabilidades

• Open/close procedures and ensure smooth daily operations.
• Engage with guests to understand needs and recommend services and products.
• Drive sales by educating guests on services, wax passes, and promotions.
• Meet or exceed individual and center sales goals.
• Manage front desk and retail areas, including restocking.
• Deliver a personalized guest experience using brand standards and service techniques.
• Follow company policies, dress code, scheduling and safety standards.

Conocimientos

Customer service

Sales experience

Communication skills

Team player

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Indivd. Contributor Merrick, NY, US

Salary Range: $17.00 To $17.00 Annually

European Wax Center is the nation's leading provider of out-of-home waxing services, with over 1,000 locations across the U.S. We train experts who take pride in delivering a high standard of care - so every visit is consistent, and every guest leaves feeling confident.

Hourly Pay: $17.00 /hr

Hourly Base Pay + Additional Compensation:

• Commission earnings on wax pass sales
• Performance bonuses
• Your effort, performance, and guest connections directly impact your paycheck, so the more you engage,the more you earn!

Benefits (for eligible associates):

• Paid Time Off Bank (Vacation, personal, and sick time)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Pet Insurance
• Employee discounts (Free waxing services + 40% off retail products)
• Short-term and long-term disability coverage
• Employee Assistance Program (EAP)
• Wellness program participation

What You'll Do:

As a Guest Sales Associate, you'll shape each guest's experience from start to finish, delivering exceptional service in a welcoming environment. You'll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin - making a lasting impact every day.

• Manage opening/closing procedures and ensure smooth daily operations.
• Engage with guests to understand their needs, recommend relevant services and retail products, and create a personalized experience.
• Drive sales by educating guests on services, Wax Pass benefits, retail products, and current promotions.
• Meet or exceed individual and center sales goals.
• Manage front desk and retail areas, including restocking and organization.
• Deliver a personalized guest experience using brand standards and service techniques.
• Follow company policies, dress code, scheduling, and safety standards.
• Participate in training sessions, community events, and marketing initiatives.

What We're Looking For:

• Friendly, positive, professional, and guest-focusedattitude.
• Strong communication and relationship-building skills.
• Team player who enjoys a fast-paced environment.
• Sales experience is a plus.
• Flexible availability is required to support business needs, including a mix of opening, closing, and weekend shifts

Physical Requirements

• Ability to stand for long periods, lift/move up to 25 lbs., and reach items stored at various heights
• Reasonable accommodations are available for qualified individuals with disabilities

Location

2095 Merrick Road, Merrick, NY 11566

*This role is not eligible for visa sponsorship*

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.