Guest Service Associate

European Wax Center; Springfield (IL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Paid time off

Training & development

Free Waxing Services

Associate Discounts on EWC Product Line

Job summary

European Wax Center in Springfield is seeking a Guest Experience Manager to lead our team of Guest Experience Advisors. You will work closely with our Director of Operations to achieve center goals in a supportive and team-driven environment.

The ideal candidate will have experience in the salon/spa industry and a professional mindset, as well as the ability to thrive in a fast-paced, upbeat atmosphere focused on growth and teamwork.

Qualifications

• Experience in the salon/spa industry managing a team.
• Ability to work cooperatively with others to achieve goals.

Responsibilities

• Manage our team of Guest Experience Advisors to achieve center goals.
• Work closely with the Director of Operations.

Skills

Team Player

Professional/Successful Mindset

Go-getters

High Achievers

Brand Ambassadors

Job description

Guest Experience Manager

Come join our team and begin a long-term, successful career as a Guest Experience Manager at European Wax Center - Springfield. We are looking for an individual to manage our team of Guest Experience Advisors. Working closely with our Director of Operations, an ideal candidate will possess experience in the salon/spa industry managing a team and achieving results.

European Wax Center - Springfield is a center based on teamwork, support and growth. Our success is driven by the determination of our team. As the next Guest Experience Manager you can help drive us forward.

Responsibilities

Manage our team of Guest Experience Advisors and work closely with the Director of Operations to achieve center goals.

Qualifications

• Team Player – People who can work cooperatively with others to achieve center goals and thrive within a team. Work closely with ownership and other leaders within the center to always accomplish center goals.
• Professional/Successful Mindset – Individuals who take pride in representing a company that is a leader in the beauty industry. Take pride in their actions and achieve results in a positive, professional manner.
• Go‑getters – Individuals who are self‑motivated and self‑driven to succeed. Are comfortable working in an environment that encourages self confidence, is positive, friendly, and upbeat.
• High Achievers – Individuals who are always striving to do their best. Those who take pride in consistently setting, maintaining and exhibiting high standards.
• Brand Ambassadors – Individuals with an interest, knowledge and passion for the beauty industry and commitment to continued growth and achievements within a business.

Benefits

• Employee discounts
• Flexible schedule
• Paid time off
• Training & development

Compensation

• Hourly
• Commissions on Package Sales
• Commissions on Retail Sales
• Paid Time Off
• Free Waxing Services
• Associate Discounts on EWC Product Line