Guest Service Associate

European Wax Center; Denver (CO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid Time Off

Employee discounts

Job summary

European Wax Center, Inc. is seeking a Guest Sales Associate in the Denver area to guide guests from first contact to service and product recommendations while driving center sales. You will upsell services, Wax Passes, and retail products in a friendly, fast-paced environment.

The role is sales-focused with a positive attitude and flexibility for evenings and weekends. Base pay is $19.29 per hour, with commissions and bonuses based on performance.

Qualifications

• Previous sales experience preferred.
• Able to lift up to 25 pounds.
• Able to stand for extended periods.
• Flexible shifts including evenings & weekends.
• Must be 18 years or older.

Responsibilities

• Guide guests from first contact to service and product recommendations.
• Educate guests on services and promotions to drive sales.
• Maintain front desk and retail displays and restock as needed.
• Meet or exceed individual and center sales goals.
• Deliver a personalized guest experience following brand standards.

Skills

Sales experience

Customer service

Communication skills

Team player

Lift 25 pounds

Stand for long periods

Job description

European Wax Center is the largest franchisor and operator of out-of-home waxing services in the United States. With over 1,000 locations across the country, and over 1 million waxes a month crafted to perfection, it’s safe to say we set The Smooth Standard. We train experts who take pride in delivering a high standard of care—so every visit is consistent, and every guest leaves feeling confident.

As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, while playing a key role in driving center sales. Through thoughtful conversations and personalized recommendations, you’ll connect guests with the services, Wax Passes, and retail products that best meet their needs. You’ll build lasting guest relationships, contribute to individual and center sales goals, and deliver exceptional service in a welcoming environment.

A Day in the Life:

• Manage opening/closing procedures and ensure smooth daily operations.
• Engage with guests to understand their needs, recommend relevant services and retail products, and create a personalized experience.
• Drive sales by educating guests on services, Wax Pass benefits, retail products, and current promotions
• Meet or exceed individual and center sales goals.
• Manage front desk and retail areas, including restocking and organization.
• Deliver a personalized guest experience using brand standards and service techniques.
• Follow company policies, dress code, scheduling, and safety standards.
• Participate in training sessions, community events, and marketing initiatives.

What We’re Looking For:

• A friendly, positive, and professional attitude
• This is a sales-focused role; previous sales experience and confidence recommending services and retail products preferred.
• Ability to work flexible shifts, including evenings & weekends
• Sales experience is a plus—helping guests find the best products, services& packages!
• A strong team player who thrives in a fast-paced environment
• A passion for beauty and building genuine guest relationships
• Ability to lift and move items up to 25 pounds
• Ability to reach items stored at various heights
• Ability to stand and work on the floor for extended periods of time
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Day and evening shifts available, weekend availability required
• Must be at least 18 years of age or older to apply

Base Pay: $19.29 per hour

Additional Compensation:

• Earn commissions on packages and rebook bonuses!
• Participating in bonus contests that reward top performers.
• Your effort and enthusiasm directly impact your paycheck, the more you engage with guest and dive sales,the more you earn!

Benefits (for eligible associates):

• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid Time Off that increases with tenure (including vacation, personal, and sick time leave, accrued per company policy)
• Employee discounts (Free waxing services + 40% off retail products)

Application Deadline:

Applications for this position will be accepted on an ongoing basis.

*This role is not eligible for visa sponsorship*

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.