Guest Service Associate

Rubios Restaurant Group; Chicago (IL); On-site; USD 16,531 - 20,664; Full time

Job summary

A popular restaurant chain in Chicago is seeking a Guest Service Associate to interact with guests and support daily operations. Responsibilities include taking orders, serving food, maintaining cleanliness, and assisting new team members. Ideal candidates have restaurant or retail experience, strong communication skills, and a flexible schedule. This role is crucial to creating a welcoming experience for diners.

Qualifications

• Restaurant or retail experience preferred.
• Strong communication and basic math skills.
• Able to lift up to 30 lbs and stand for extended periods.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Greet guests with a friendly attitude and assist with food orders.
• Maintain knowledge of the menu and answer guest questions.
• Keep the dining area, patio, and restrooms clean and well-stocked.
• Follow proper food safety and hygiene procedures.

Skills

Strong communication

Basic math skills

Restaurant experience

Job description

Overview

As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment.

Key Responsibilities

• Greet guests with a friendly attitude and assist with food orders
• Maintain knowledge of the menu and answer guest questions
• Keep the dining area, patio, and restrooms clean and well-stocked
• Follow proper food safety, hygiene, and cash handling procedures
• Assist with restocking and cleaning tasks as needed
• Support new team member training and follow company policies

Qualifications

• Restaurant or retail experience preferred
• Strong communication and basic math skills
• Must be able to lift up to 30 lbs and stand for extended periods
• Flexible availability, including nights, weekends, and holidays
• Reliable transportation required

Work Environment

Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.