Guest Service Agent (Seasonal: Part Time) - Outbound Stowe

Outbound Hotels; Stowe (VT); On-site; USD 10,000 - 60,000; Part time

Job summary

Outbound Hotels is seeking a Guest Service Agent (Seasonal: Part Time) at their Stowe location. This role involves creating memorable guest experiences, maintaining cleanliness, and ensuring guest satisfaction. Ideal candidates are authentic, approachable, and passionate about hospitality, with a focus on teamwork and communication.

Benefits

Competitive salary

PTO

Health insurance

401K

Employee discounts

Qualifications

• 1+ years front desk or related hospitality experience.
• Fluent in English; bilingual preferred.
• Ability to work under pressure and multi-task.

Responsibilities

• Maintain cleanliness and organization of guest areas.
• Collaborate with team members to ensure guest satisfaction.
• Assist with reservations, guest check-ins, and hotel services.

Skills

Communication

Organizational skills

Interpersonal skills

Education

High school diploma or GED

College preferred

Tools

Microsoft Office

OPERA

Job description

Guest Service Agent (Seasonal: Part Time) - Outbound Stowe

Join us at Outbound Hotels as a Guest Service Agent (Seasonal: Part Time) - Outbound Stowe.

About Outbound Hotels: Outbound Stowe offers authentic lodging that harmonizes with outdoor adventure. Guests enjoy friendly service, engaging experiences, and a community-focused environment. Other properties include Virginian Lodge, Outbound Mammoth, and upcoming Outbound Yosemite. More info at outboundhotels.com.

About Springboard Hospitality: A leading hotel management company with 30+ years of transforming lifestyle hotels across the U.S. Learn more at springboardhospitality.com.

Job Title: Guest Experience Associate

Position Overview: At Outbound Stowe, you'll craft memorable guest experiences. Your role goes beyond greeting—it's about creating a welcoming environment and fostering human connections.

Core Responsibilities:

1. Maintain cleanliness and organization of guest areas.
2. Collaborate with team members to ensure guest satisfaction.
3. Uphold health and safety standards.
4. Provide friendly and attentive service.

Your role embodies our brand's spirit, connecting with guests and creating a sense of belonging. A positive attitude, approachability, and a passion for hospitality are essential.

Additional Responsibilities:

• Assist with reservations, guest check-ins, and hotel services.
• Handle VIP and special accommodations.
• Address guest requests and resolve complaints.

Who We're Looking For:

Authentic, approachable, and adventure-curious individuals who value creating magical moments for guests. Enthusiasm and a warm personality are key.

Requirements:

• High school diploma or GED; college preferred.
• 1+ years front desk or related hospitality experience.
• Proficiency in Microsoft Office; OPERA experience a plus.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work under pressure and multi-task.
• Fluent in English; bilingual preferred.

Work Hours & Travel:

Primarily during business hours (Mon-Fri 8am-5pm PST). Some weekend/holiday work may be required. Travel as needed for training and collaboration.

Benefits:

Includes competitive salary, PTO, health insurance, 401K, employee discounts, and more.

Equal Opportunity Employer:

Springboard Hospitality is committed to diversity and inclusion, providing equal employment opportunities and reasonable accommodations.