Guest Service Agent l Airlie Hotel & Conference Center

PM Hotel Group; Warrenton (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join an expanding hotel company as a Front Desk Associate, where you will be the welcoming face for guests. This role involves providing exceptional service from check-in to check-out, sharing local knowledge, and managing front desk operations. You'll thrive in a dynamic environment, showcasing your interpersonal skills while handling cash and using property management systems. With competitive pay and hotel discounts, this part-time position offers a fantastic opportunity for growth in the hospitality industry. If you're passionate about customer service and enjoy a fast-paced setting, this is the perfect job for you!

Benefits

Hotel Discounts

Growth Opportunities

Qualifications

• High school diploma or equivalent required.
• 3-6 months of related experience preferred.

Responsibilities

• Create a welcoming environment for guests at the front desk.
• Handle front desk operations and provide excellent service.

Skills

Interpersonal Skills

Cash Handling

Property Management Systems

Computer Efficiency

Education

High School Diploma or Equivalent

Job description

Job Category: Front Desk

Requisition Number: GUEST016395

Apply now

• Posted: May 1, 2025
• Part-Time

Locations

Warrenton, VA 20187, USA

Description

What You’ll Do:

Be the face of our hotel at the front desk, creating a warm and welcoming environment for guests. Provide excellent service from check-in to check-out, sharing your knowledge of local attractions and events. Handle the front desk operations including communication, professionalism, and technical tasks like using property management systems.

Qualifications:

• High School diploma or equivalent.
• Three to six months of related experience preferred.
• Excellent interpersonal skills and ability to work under pressure.
• Knowledge of local restaurants, entertainment, and sporting events.
• Ability to handle cash responsibly and use computers and databases efficiently.

Physical and Schedule Requirements:

Ability to stand, sit, lift up to 50 pounds, walk, bend, twist, and climb stairs. Flexibility to work nights, weekends, and holidays.

We offer competitive pay, hotel discounts, and growth opportunities in our expanding hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. All applicants will be notified of their rights under federal employment laws.