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A leading hospitality company in New Orleans is seeking a Guest Service Agent to provide exceptional experiences for guests. Responsibilities include greeting and registering guests, managing check-out processes, and utilizing up-selling techniques to maximize occupancy. Candidates should demonstrate a strong focus on customer service and possess teamwork skills. This full-time position offers opportunities to grow within the hospitality industry.
Guest Service Agent (Full-Time) with free parking at Hilton New Orleans Riverside.
Job Number: HOT0BYUF
Hilton New Orleans Riverside, 2 Poydras Street, New Orleans, LA 70130
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Job: Guest Services, Operations, and Front Office
Schedule: Full-time
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