Guest Service Agent / Front Desk Associate - Holiday Inn Express

Integral Hospitality; Brookshire (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A 75-room hotel in Brookshire, Texas is seeking a motivated Guest Service Agent / Front Desk Associate. The ideal candidate will provide exceptional customer service, manage guest interactions effectively, and possess excellent communication and organizational skills. Join a friendly and energetic team at this prime location!

Qualifications

• Excellent communication, guest service, and time management skills.
• Experience in guest services with knowledge of Brookshire and surrounding areas.
• Team player with exceptional interpersonal skills.

Responsibilities

• Greet, register, and check in/out guests while providing excellent customer service.
• Manage duties of running a front desk while ensuring a high level of service.
• Maintain efficiency in a fast-paced environment.

Skills

Communication

Customer Service

Time Management

Organizational Skills

Attention to Detail

Interpersonal Skills

Job description

The 75-roomHoliday Inn Express - Brookshire, Texas, is looking for a motivated & enthusiastic Guest Service Agent / Front Desk Associateto become part of our team at this beautiful location! Located just off Highway I-10, the Holiday Inn Express & Suites in Brookshire, Texas is centrally located between Sealy and Katy, just west of Houston.

The hotel will benefit from an energetic, friendly and professional individual, as the Guest Service Agent / Front Desk Associate is responsible for greeting, registering and checking in/out guests, and handling all phases of the guests' stay, all whileprovidingexcellentcustomer service. Strong time management andorganizational skills will be key for maintaining efficiency in a fast-paced environment. Clear communicationclearly and a positive and upbeat personality are essential traits for this position, particularly when responding to guestsandinteracting withteam members in various departments.

Requirements:

• Excellent communication, guest service & time management skills

• Ability to manage duties of running a front desk while ensuringa high level of customer service

• Ability to multi-task and work effectively in a fast-paced environment

• Attention to detail & great organizational skills

• Experience in Guest Services, withknowledge ofBrookshire, Houston and surrounding areas

• A team player and self-starter, with working knowledge of the hotel industry

• Exceptional interpersonal skills, takingall necessary steps to ensure a positive and pleasurable experience for all guests