Guest Service Agent (Front Desk Agent)06/4/2025 - Rooms

Coury Hospitality; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Guest Service Agent in Los Angeles, where you will create memorable guest experiences. This role involves engaging with guests, delivering exceptional service, and collaborating with a dedicated team. If you thrive in a fast-paced environment and are passionate about hospitality, this opportunity is ideal for you.

Qualifications

• Experience in customer service and hospitality preferred.
• Comfortable using hotel management systems.
• Positive attitude and willingness to learn.

Responsibilities

• Engage with guests to deliver memorable service.
• Handle guest inquiries with professionalism.
• Maintain a welcoming atmosphere for guests.

Skills

Customer Service

Communication

Teamwork

Problem Solving

Tools

Hotel Management Systems

Job description

Guest Service Agent (Front Desk Agent)06/4/2025 - Rooms

Join to apply for the Guest Service Agent (Front Desk Agent)06/4/2025 - Rooms role at Coury Hospitality

Guest Service Agent (Front Desk Agent)06/4/2025 - Rooms

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Join to apply for the Guest Service Agent (Front Desk Agent)06/4/2025 - Rooms role at Coury Hospitality

About Us

At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

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Guest Service Agent (Front Desk Agent)

Los Angeles, CA

• Rooms
  
  

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Job Type

Full-time, Part-time

Description

About Us

At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Concert Hospitality has an amazing opportunity as a Guest Service Agent

About Hilton Garden Inn

Hilton Garden Inn offers business and leisure guests upscale and affordable accommodations with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you’ll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable.

You should join our team if you believe...

• In creating a guest experience that engages all 5 senses.
• Have a positive, can-do attitude and take ownership of your success.
• Want to work for a company that values the little details and knows that every guest interaction counts.
• Love learning and exploring new ways to provide excellent service.
• Enjoy being part of a team that delivers personalized storytelling experiences to guests from the moment they arrive.
  
  

You're a great fit for this role if you love...

• Enjoy engaging with guests and creating memorable connections.
• Have a passion for delivering exceptional customer service.
• Thrive in a fast-paced environment where teamwork and collaboration are key.
• Love the satisfaction that comes from turning a guest interaction into a positive experience.
• Are comfortable with using hotel management systems and technology to streamline the guest experience.
  
  

We're excited to have you join us because...

• You bring a warm, welcoming attitude to every guest interaction.
• You’re an excellent communicator who can handle guest inquiries with ease and professionalism.
• You have a passion for hospitality and are eager to contribute to a great guest experience.
• You have experience with hotel systems or are eager to learn (experience with Hilton systems like OnQ is a plus
  
  

Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What else do YOU need to know…This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Salary Description

$21.00 per hour paid on biweekly

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitality

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