Guest Service Agent

Peachtree Hospitality Management; Tempe (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant team as a Part-Time Guest Service Agent at a leading hospitality management company. This role is perfect for individuals with a winning personality who thrive on providing exceptional customer service. You'll be responsible for managing guest check-ins and check-outs, ensuring payments are secured, and assisting guests with their requests in a friendly and professional manner. If you enjoy creating memorable experiences and have a flexible schedule, this opportunity is calling your name. Become a part of a team that values quality service and guest satisfaction!

Qualifications

• Must have a winning personality and a flexible schedule.
• Experience in customer service is preferred.

Responsibilities

• Process check-ins/outs and secure payments.
• Assist guests with reservations and requests professionally.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma

Job description

We are looking to hire 2 Part-Time Guest Service Agent (must have flexible schedule).

We are looking for a super star Guest Service Agent to join our already great team. Do you have a winning personality, always willing to help and love to smile, then you are the person we are looking for.

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.