Guest Service Agent

Hyatt Hotels; San Jose (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading hotel chain as a Guest Service Agent, where you'll provide exceptional service to guests in a fast-paced environment. Responsibilities include managing guest check-ins and check-outs, cash handling, and offering local insights. Ideal candidates possess strong organizational and communication skills, ensuring a welcoming experience for all visitors.

Qualifications

• Excellent organization and communication skills required.
• Superior guest service abilities essential.

Responsibilities

• Check in and check out all hotel guests.
• Handle cash, answer telephones, and provide local information.

Skills

Organization

Communication

Guest Service

Job description

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs, and free high-speed internet access. The public space features facilities like a pool, a fitness center, and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport, and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignments.

The Guest Service Agent is responsible for checking in and checking out all hotel guests. This role requires excellent organization and communication skills, as well as superior guest service abilities. It is a fast-paced position involving cash handling, answering telephones, providing local information to guests, and more, all in an attentive, courteous, and efficient manner.

Welcome to our new house, HYATT house!