Guest service

Workstream; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling (closed Sundays)

Learning from leaders

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Orlando is seeking a Front of House Team Member to deliver an exceptional guest experience in a fast-paced setting. You will greet guests, take orders, and ensure friendly, efficient service in the dining room or Drive-Thru.

We offer a fun environment, flexible scheduling (closed Sundays), and opportunities to learn from experienced operators and leaders. Competitive pay and scholarships are available as part of our development path.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Strong interpersonal skills.
• Detail-oriented.
• Able to multi-task.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Ability to lift and carry light to moderate loads and stand for long periods.

Responsibilities

• Smile and maintain eye contact with guests.
• Speak enthusiastically and warmly with guests.
• Make emotional connections with guests.
• Honor and follow the restaurant's vision and values.
• Multitask quickly yet thoroughly in a busy environment.
• Be team-oriented, adaptable and dependable.

Skills

Reliability

Positive attitude

Customer service

Interpersonal skills

Detail-oriented

Multitasking

Team player

Flexible schedule

Lifts and stands

Stand long hours

Job description

To provide an exceptional experience for guests by creating raving fans through order taking, serving guests in our Dining Room, and Drive Thru.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry XX-XX lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.