Guest Safety & Security Ambassador

Entertainment Places; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Tuition Reimbursement

Life Insurance

Disability Benefits

Flexible Spending Accounts

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors in San Antonio, TX. You will help ensure guest safety, security and a welcoming park experience while performing security duties and patrols throughout the day.

Join our team to work in a fast-paced outdoor setting, support emergency responses, and maintain order during high-traffic events. Positions include full-time and part-time opportunities based on openings and availability.

Qualifications

• Must be at least 18 years old
• High school diploma or equivalent
• American Red Cross CPR/AED and First Aid certification or able to obtain them
• Exceptional communication, interpersonal and multitasking skills
• Must have a valid driver’s license
• Ability to stay calm and orderly in high pressure situations
• Ability to work outdoors in all weather conditions
• Ability to work with large crowds in a fast-paced environment
• Ability to stand and walk for entire shift

Responsibilities

• Ensure highest level of guest safety, security and satisfaction
• Provide guests and team members with a safe and secure environment
• Operate as Park Dispatcher, Communications Center, and Emergency Operations Center Officer
• Serve as Security Lead Officer or Officer in Charge when needed
• Perform routine foot and vehicle patrols
• Inspect bags to prevent contraband and monitor park entry points
• Manage traffic control for vehicles and pedestrians
• Respond to emergencies and provide aid when necessary
• Conduct security lockdowns after hours
• Testify in court when required

Job description

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors in San Antonio, TX. You will help ensure guest safety, security and a welcoming park experience while performing security duties and patrols throughout the day.

Join our team to work in a fast-paced outdoor setting, support emergency responses, and maintain order during high-traffic events. Positions include full-time and part-time opportunities based on openings and availability.