Guest Room Turndown Attendant

Fidelity Hotel Cincinnati; Cincinnati (OH); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Up to 3 weeks paid time off annually

50% off discount at most New Waterloo餐

401K matching

Paid holidays

Discounts at shops/hotels + local伙伴

Job summary

Fidelity Hotel Cincinnati in Cincinnati, OH is seeking housekeeping staff to prepare guest rooms, maintain public areas, and support laundry when needed. The role emphasizes guest satisfaction and adherence to safety and sanitation standards.

Qualifications include a high school diploma or GED and prior guest service or housekeeping experience. This is a full-time on-site position with competitive pay and benefits under New Waterloo’s hospitality platform.

Qualifications

• High school diploma or GED preferred.
• Previous guest service and/or housekeeping experience preferred.
• Able to interpret standard operating procedures, safety and sanitation instructions.

Responsibilities

• Prepare guest rooms for the night, including turning down linen, closing curtains, and placing amenities.
• Clean guest rooms and common areas per SOPs and supervisor instructions.
• Stock housekeeping carts with linen, cleaning rags and amenities.
• Complete turndown services in accordance with hotel standards.
• Respond promptly to guest requests and maintain cleanliness of corridors and back areas.
• Maintain organization of storage areas and replenish supplies as needed.
• Assist with laundry responsibilities during peak periods.
• Report deficiencies and assist in implementing corrective actions.
• Support special projects and bed/mattress rotations as needed.

Skills

Guest service

Housekeeping

SOP interpretation

Education

High school diploma or GED preferred

Job description

Fidelity Hotel Cincinnati in Cincinnati, OH is seeking housekeeping staff to prepare guest rooms, maintain public areas, and support laundry when needed. The role emphasizes guest satisfaction and adherence to safety and sanitation standards.

Qualifications include a high school diploma or GED and prior guest service or housekeeping experience. This is a full-time on-site position with competitive pay and benefits under New Waterloo’s hospitality platform.