Guest Room Service Specialist

Texas Western International; Waco (TX); On-site; USD 25,000 - 38,000; Full time

Job summary

Texas Western International is seeking a dedicated room attendant to maintain cleanliness and order across guest rooms and bathrooms in line with brand and company standards. The role requires timely service and attention to detail in a fast-paced hotel environment.

You will regularly change linens, make beds, dust and vacuum, restock supplies, and report completion to the front desk. Maintaining equipment security and presenting a professional image are essential to guest satisfaction and

Responsibilities

• Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
• Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.
• Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
• Cleans all mirrors.
• Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.
• Reports needed repairs of unsafe conditions to the supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains the security of equipment, keys, and supplies issued each day.
• Reports lost and found articles to the supervisor.
• Transports trash and waste to disposal area.
• Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
• Cleans rooms in accordance to the specific brand and company minutes per room standard
• Follows procedures for team cleaning and self-inspecting program.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
• Keeps maid station clean and organized, and makes rollaway beds.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.
• Note: Other duties as assigned by supervisor or management

Job description

Texas Western International is seeking a dedicated room attendant to maintain cleanliness and order across guest rooms and bathrooms in line with brand and company standards. The role requires timely service and attention to detail in a fast-paced hotel environment.

You will regularly change linens, make beds, dust and vacuum, restock supplies, and report completion to the front desk. Maintaining equipment security and presenting a professional image are essential to guest satisfaction and