Guest Room Quality Inspector & Coach

Latour Hotels & Resorts, Inc.; Ocean City (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Travel club membership

Discounted stays for employee

Discounted stays at partner resorts

Savings on travel expenses

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

401(k) with company match

ESOP eligibility

Job summary

Latour Hotels & Resorts, Inc. seeks a Housekeeping Inspector at Coconut Malorie Resort in Ocean City, MD to ensure guest rooms meet cleanliness, safety, and presentation standards. The role verifies room readiness and supports staff to maintain exceptional quality.

Ideal candidates have housekeeping or hospitality experience, strong attention to detail, and the ability to coach team members. On-site position with full-time hours and benefits.

Qualifications

• High school diploma or equivalent required.
• Two years of hospitality or customer service experience preferred.

Responsibilities

• Inspect assigned rooms for cleanliness, proper setup, and supply levels.
• Document deficiencies and verify timely corrections.
• Report maintenance issues immediately.
• Provide coaching and quality-check support for staff.
• Inspect VIP rooms and special request accommodations.
• Coordinate room readiness with other resort departments.
• Assist with cleaning when needed during high-demand periods.
• Use phone to track/monitor room cleans through location software.
• Prepare for and respond to storms.
• Support laundry or public-area tasks as required.

Skills

Housekeeping experience

Attention to detail

Teamwork

Communication skills

Education

High school diploma

Job description

Latour Hotels & Resorts, Inc. seeks a Housekeeping Inspector at Coconut Malorie Resort in Ocean City, MD to ensure guest rooms meet cleanliness, safety, and presentation standards. The role verifies room readiness and supports staff to maintain exceptional quality.

Ideal candidates have housekeeping or hospitality experience, strong attention to detail, and the ability to coach team members. On-site position with full-time hours and benefits.