Guest Room Quality Inspector

The Crescent Hotels Group; Huntsville (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Crescent Hotels Group is seeking a diligent housekeeping-related role in Huntsville, AL, focusing on thorough inspection and cleaning of guest rooms to Brand Standards.

The position emphasizes reviewing rooms for cleanliness, replenishing supplies, and assisting with guest requests while maintaining health and sanitation standards. Weekend and holiday work are required.

Qualifications

• This position does not require previous housekeeping experience. It will require a keen eye to ensure properly cleaned rooms, to Brand Standards.
• This position will require some weekend and holiday work hours.

Responsibilities

• Inspect for clean bathtub, toilet, sink, walls, mirrors, tiles, counters, floor surfaces.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Inspect for proper bed making by Room Attendants. Lift mattress corners as needed.
• Inspect for proper dusting of all furniture, pictures, drawers, window ledges, and shelves.
• Inspect to confirm proper vacuuming throughout entire room and that all trash is removed from the room.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys and ensure room is clean and ready for guests.
• Assist in inspection of cleaned guest rooms, turndown service, public areas and back of the house; ensure compliance with sanitation standards and guest satisfaction.
• Assist with assignments of special requests and log items as needed.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.

Job description

Description

ESSENTIAL JOB FUNCTIONS:

• Inspect for clean bathtub, toilet, sink, walls, mirrors, tiles, counters, floor surfaces, etc.

• Adhere to cleaning procedures and instructions for use of cleaning agents.

• Inspect for proper bed making by Room Attendants. This will require lifting mattress corners.

• Inspect for proper dusting of all furniture, pictures, drawers, window ledges, and shelves.

• Inspect to confirm proper vacuuming throughout entire room and that all trash is removed from the room.

• Replenish amenities, linens, and supplies in guest room.

• Sign for room keys. Visually inspect room for cleanliness and appearance and signify completion for room to be returned to available for guests.

• Assist in the inspection of cleaned guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

• Assists with assignments of special requests, issuance of supplies to staff and logs items into the Lost & Found log as needed.

• Respond to guest requests, concerns and problems to ensure guest satisfaction.

• Comply with attendance rules and be available to work on a regular basis.

• This position does not require previous housekeeping experience. It will require a keen eye to ensure properly cleaned rooms, to Brand Standards.

• This position will require some weekend and holiday work hours.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts