Guest Room Experience Specialist

HOLIDAY INN EXPRESS OF NEPHI; Nephi (UT); On-site; USD 24,000 - 32,000; Full time

Job summary

HOLIDAY INN EXPRESS OF NEPHI in Utah seeks a dependable hospitality professional to maintain a clean, comfortable, and welcoming environment for every guest. You will help uphold high standards of cleanliness, organization, and presentation in guest rooms and related areas.

The role involves cleaning and servicing guest rooms, changing linens, dusting, sanitizing bathrooms, reporting maintenance issues, assisting guests politely, and supporting daily operations to ensure guest satisfaction.

Qualifications

• Prior housekeeping, hospitality, or custodial experience is preferred but not required.
• Strong attention to detail and a commitment to quality work.
• Ability to work independently and manage time effectively.
• Professional, courteous communication skills.
• Comfortable working in a fast-paced environment with changing priorities.
• Ability to follow instructions and complete tasks consistently.
• Basic understanding of cleaning products and safe cleaning practices.

Responsibilities

• Clean and service guest rooms in accordance with established quality and safety standards.
• Change linens, make beds, dust surfaces, vacuum floors, and restock guest amenities.
• Clean bathrooms, sanitize high-touch surfaces, and ensure rooms are refreshed and guest-ready.
• Report maintenance issues, missing items, or damage to the appropriate team members.
• Respond to guest requests in a courteous and professional manner.
• Maintain carts, cleaning supplies, and housekeeping storage areas in an organized condition.
• Follow all property procedures, safety guidelines, and sanitation standards.
• Support other housekeeping duties as assigned to help ensure smooth daily operations.

Skills

Attention to detail

Independence

Communication

Fast-paced environment

Follow instructions

Cleaning knowledge

Reliability

Job description

HOLIDAY INN EXPRESS OF NEPHI in Utah seeks a dependable hospitality professional to maintain a clean, comfortable, and welcoming environment for every guest. You will help uphold high standards of cleanliness, organization, and presentation in guest rooms and related areas.

The role involves cleaning and servicing guest rooms, changing linens, dusting, sanitizing bathrooms, reporting maintenance issues, assisting guests politely, and supporting daily operations to ensure guest satisfaction.