Guest Room Experience Attendant

Regis Corporation; Bethlehem (Northampton County); On-site; USD 15,000 - 21,000; Full time

Job summary

Regis Corporation in Bethlehem, PA is seeking a Room Attendant to clean and arrange guest rooms to meet guests' expectations. You will perform daily cleaning, replenish supplies, and maintain a clean housekeeping cart.

Responsibilities include providing the highest quality service to guests, reporting damages to Maintenance, following procedures, practicing safety and sanitization, and responding to guest requests promptly.

Qualifications

• Provide the highest quality of service to the guest at all times.
• Daily cleaning to return rooms to vacant ready or occupied clean status.
• Report damaged items to Maintenance via a work order.
• Follow cleaning procedures as trained by Housekeeping Manager.
• Practice safety standards at all times and be alert to hazardous conditions.

Responsibilities

• Provide the highest quality of service to the guest at all times.
• Daily clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floors and carpets. Also includes a thorough cleaning of the bathroom and vanity areas.
• Replenish supplies such as drinking glasses and writing supplies.
• Assist in general clean program by changing all blankets, duvets/bedspreads, and mattress pads as required at your property or as needed. Other general clean items as identified on the general clean checklist.
• Complete assigned daily room projects (thresholds, edging, etc.).
• Assist in the carpet care program by daily spot cleaning guest room carpets as the room is being cleaned.
• Maintain a clean and orderly housekeeping cart and restocks it daily.
• Report any damaged or inoperable room items to Maintenance via a work order.
• Report any discrepancies to the Housekeeping Manager.
• Respond to guest requests and inquiries immediately.
• Wear proper uniform at all times in accordance with the Standards of Appearance.

Job description

Regis Corporation in Bethlehem, PA is seeking a Room Attendant to clean and arrange guest rooms to meet guests' expectations. You will perform daily cleaning, replenish supplies, and maintain a clean housekeeping cart.

Responsibilities include providing the highest quality service to guests, reporting damages to Maintenance, following procedures, practicing safety and sanitization, and responding to guest requests promptly.