Guest Room Care Specialist — Growth & Perks

your employer; East Aurora (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Training & Development

Advancement opportunities

Medical

Vision

401k with Match

Paid Time Off

Holiday Pay

Free Parking

Memorable guest experiences

Community involvement

Job summary

your employer is seeking a Room Attendant to support our hotel in delivering clean and welcoming guest spaces. You will perform a variety of cleaning tasks across rooms and public areas, while upholding our hospitality standards and guiding principles.

The role requires physical stamina and a commitment to service excellence. Responsibilities include cleaning guest rooms, restocking amenities, reporting issues, and ensuring accuracy of room status.

Qualifications

• Punctual, dependable, and adaptable to change.
• Follow instructions, company policies, and safety procedures.
• Strong communication, problem-solving, and customer service skills.
• Teamwork, professionalism, and integrity are essential.
• Open availability; weekends and holidays required.

Responsibilities

• Maintain hotel premises in a clean and orderly manner.
• Keep work area clean and neat, free from dust and litter.
• Load carts with supplies needed to perform duties.
• Clean guest rooms as assigned within the time limits: beds, vacuuming, dusting, bathrooms, restocking amenities, and waste disposal.
• Ensure room status is accurate; report discrepancies to Inspector.
• Submit Lost & Found items per procedures and complete assignment sheets.
• Ensure equipment works and supplies are stocked; report needs for repair or orders.
• Flexible to work day shifts, weekends, and holidays.

Job description

your employer is seeking a Room Attendant to support our hotel in delivering clean and welcoming guest spaces. You will perform a variety of cleaning tasks across rooms and public areas, while upholding our hospitality standards and guiding principles.

The role requires physical stamina and a commitment to service excellence. Responsibilities include cleaning guest rooms, restocking amenities, reporting issues, and ensuring accuracy of room status.