Guest Room Care Specialist

Spirit Mountain Gaming Inc; Oregon (WI); Hybrid; USD 27,000 - 35,000; Full time

Job summary

Spirit Mountain Casino is seeking a Housekeeping Associate to clean, stock, and sanitize guest rooms, storage rooms, and closets in the Hotel division. You will follow safety standards, maintain supplies, and assist with periodic cleaning projects while ensuring bathrooms and rooms meet presentation standards for guests.

The role requires a High School Diploma or equivalent, six months of cleaning experience, and a Grand Ronde Gaming Commission license.

Qualifications

• High School Diploma or equivalent.
• Six months cleaning work experience, or equivalent combination of education and experience.
• High Security Gaming License issued by the Grand Ronde Gaming Commission.
• Must be at least 18 years of age.
• Pre-employment health vaccinations may be required.

Responsibilities

• Remove dirty linens, trash and glasses from guestrooms at checkout and ensure timely laundry processing.
• Make beds with clean linens and clean bathrooms, walls, mirrors, tiles, and floors.
• Dust furniture and shelves and vacuum rooms to maintain cleanliness.
• Replenish amenities, linens, and supplies in guest rooms.
• Work independently to complete room quotas and prioritize tasks.
• Operate and maintain a motorized housekeeping cart; keep closets organized.
• Assist with deep cleaning and periodic cleaning projects as needed.
• Use cleaning chemicals safely and follow health, hygiene, and safety standards.
• Ensure rooms meet cleanliness and presentation standards before guests arrive.
• Record maintenance issues, damages, and missing items; report lost and found items.
• Respond to guest requests promptly and assist with stayovers.
• Handle spills and biohazards professionally and safely.

Skills

Housekeeping processes

Regulations and standards

Cleaning chemicals

Safety protocols

Cleaning techniques

Communication

Teamwork

Education

High School Diploma or equivalent

High Security Gaming License

Job description

Spirit Mountain Casino is seeking a Housekeeping Associate to clean, stock, and sanitize guest rooms, storage rooms, and closets in the Hotel division. You will follow safety standards, maintain supplies, and assist with periodic cleaning projects while ensuring bathrooms and rooms meet presentation standards for guests.

The role requires a High School Diploma or equivalent, six months of cleaning experience, and a Grand Ronde Gaming Commission license.