Guest Room Care Specialist

BNA HOTELS LLC; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

BNA Hotels LLC is seeking a diligent Hotel Housekeeping Associate in Nashville, TN to maintain clean and appealing guest rooms according to policy standards. Responsibilities include changing bed linens daily, vacuuming carpets, dusting furniture, and ensuring the standard room setup is met.

Additional duties include reporting any damages or missing items, handling pass keys, and turning in lost and found items. The role requires attention to detail and teamwork with the Executive Housekeeper.

Responsibilities

• Change bed linen daily.
• Vacuum carpeting.
• Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
• Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc).
• Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc.
• Make sure that the standard room set-up is complied with.
• Report immediately all damage found in a room.
• Report immediately all missing items in room. Report immediately personal guest items found in vacant rooms.
• Notify Executive Housekeeper of all rollaways or cribs in rooms for pick‑up and storage.
• Take responsibility for pass key and make sure it is turned in daily.
• Turn in immediately all "lost and found" items to Executive Housekeeper.
• Report immediately to the Executive Housekeeper: No luggage, No service needed, Sleep outs, Extra guests, Anything unusual
• Shut off all lights, TVs and air conditioners when leaving room.
• Assist housekeeper in any additional cleaning chores she may assign.
• Perform any and all duties not specifically outlined above that are an inherent part of the position. Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner.

Job description

BNA Hotels LLC is seeking a diligent Hotel Housekeeping Associate in Nashville, TN to maintain clean and appealing guest rooms according to policy standards. Responsibilities include changing bed linens daily, vacuuming carpets, dusting furniture, and ensuring the standard room setup is met.

Additional duties include reporting any damages or missing items, handling pass keys, and turning in lost and found items. The role requires attention to detail and teamwork with the Executive Housekeeper.