Guest Room Care Specialist

Grand Casino Mille Lacs & Hinckley; Hinckley (MN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Supplemental insurances

Parental leave

401k

Tuition reimbursement

Birthday gifts

Anniversary gifts

Job summary

Grand Casinos is seeking a Hotel Room Attendant to maintain exceptional cleanliness in guest rooms at our Mille Lacs and Hinckley properties. You will handle linens, restock supplies, and ensure clean common areas on hotel floors.

The role requires attention to detail, physical stamina, and teamwork. Compliance with brand standards and Mille Lacs Band traditions is expected. We offer competitive benefits and opportunities for growth.

Qualifications

• Prior hotel housekeeping experience preferred.
• Must be able to secure license from Gaming Regulatory Authority (GRA).
• Follow all relevant Detailed Gaming Regulations (DGR’s).
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Responsibilities

• Vacuum, sweep, scrub, mop, and clean carpets and flooring in Guest rooms.
• Dust, polish, and vacuum furniture, glass, mirrors, curtains, framed pictures, appliances, and other fixtures in Guest rooms.
• Scrub, disinfect, and deodorize showers, toilets, wash basins, and other bathroom fixtures.
• Strip beds, collect dirty linens, and make beds with fresh linens.
• Replenish linens, towels, amenities, and other supplies in Guest rooms. Stock carts daily with supplies.
• Strip Guest rooms of all soiled linen and used towels.
• Follow all policies and procedures regarding the handling of lost and found items.
• Notify the Supervisor of any incidents or conflicts that affect normal business operations or Guest services.
• Dust, sweep, mop, scrub, vacuum, and clean assigned hotel floor common areas.
• Deep clean rugs, carpets, upholstered furniture, and draperies as needed.
• Transport trash and dirty linens to designated areas.
• Assist with the arrival of the laundry truck and transport clean products to the storage areas.
• Perform other departmental duties as assigned to contribute to the overall success and efficiency of the team.

Skills

Attention to detail

Physical stamina

Time management

Teamwork

Customer service

Professional appearance

Job description

Grand Casinos is seeking a Hotel Room Attendant to maintain exceptional cleanliness in guest rooms at our Mille Lacs and Hinckley properties. You will handle linens, restock supplies, and ensure clean common areas on hotel floors.

The role requires attention to detail, physical stamina, and teamwork. Compliance with brand standards and Mille Lacs Band traditions is expected. We offer competitive benefits and opportunities for growth.