Guest Room Care Specialist

Camelback Resort; Durham (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

Peregrine Hospitality in the United States is hiring a housekeeping associate to maintain guest rooms and public areas to hotel standards.

You will perform cleaning, stocking, deep cleaning, and respond to guest requests with high-quality service, while following safety guidelines and 4 Keys service standards.

This role requires teamwork, attention to detail, and the ability to work under pressure in a fast-paced hotel environment.

Qualifications

• Understand and align with the mission, vision, and goals of the hotel.
• Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
• Communicate effectively in the primary workplace language, demonstrating excellent communication, follow-up, and organizational skills.
• Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.

Responsibilities

• Clean and prepare guest rooms to hotel standards.
• Vacuum, mop, dust, and sanitize all surfaces and floors per OSHA guidelines.
• Maintain cleanliness and organization of assigned areas.
• Stock and manage housekeeping cart; restock daily.
• Complete deep cleaning and scheduled projects.
• Report maintenance issues; manage lost and found items.
• Respond promptly to guest requests with high-quality service.
• Follow safety, security, and hotel procedures; adhere to attendance and reliability standards.
• Know and comply with departmental policies, service procedures, and 4 Keys standards.
• Perform additional duties as assigned by management.

Skills

Mission alignment

Prioritization

Effective communication

Team collaboration

Job description

Peregrine Hospitality in the United States is hiring a housekeeping associate to maintain guest rooms and public areas to hotel standards.

You will perform cleaning, stocking, deep cleaning, and respond to guest requests with high-quality service, while following safety guidelines and 4 Keys service standards.

This role requires teamwork, attention to detail, and the ability to work under pressure in a fast-paced hotel environment.