Guest Room Care Specialist

The Lakeview at 333; Duluth (MN); Hybrid; USD 17,000 - 26,000; Full time

Job summary

The Lakeview Management Company – Duluth (LMC-D) is seeking a Room Attendant to maintain immaculate guest rooms and provide welcoming, attentive service to guests throughout the property.

Ideal candidates have cleaning or janitorial experience, the ability to read room charts, and a flexible schedule including weekends/holidays. A High School Diploma or GED is preferred; strong teamwork and detail focus are essential.

Qualifications

• Experience cleaning or janitorial work; hospitality background is a plus.
• Physical ability to perform duties as required.
• Ability to read room charts and understand room types.
• Caring, positive attitude focused on guest satisfaction.
• Team-oriented with attention to detail.
• Flexible schedule including weekends and holidays.
• High School Diploma or GED; or related experience/training.

Responsibilities

• Clean and prepare guest rooms to standards: beds, linens, towels, dusting, vacuuming, mopping, mirrors, fixtures.
• Sanitize and restock bathroom amenities and supplies.
• Check rooms after cleaning; report maintenance issues immediately.
• Follow room assignment schedule; complete services efficiently with quality.
• Respond to guest requests; escalate to supervisor when needed.
• Maintain inventory of cleaning supplies and restock carts.
• Follow safety, sanitation, and infection-control procedures; use PPE.
• Coordinate with supervisor to prioritize check-ins and VIP rooms.
• Ensure lost-and-found items are logged and secured.
• Keep carts and storage areas organized and locked when unattended.
• Attend pre-shift briefings and training; follow policies.
• Assist with cleaning public areas and The Foundry as requested.
• Perform laundry services as needed.
• All other duties as assigned.

Skills

Team-oriented

Detail-focused

Positive attitude

Flexible schedule

Reading room charts

Hospitality mindset

Education

High School Diploma or GED

Job description

The Lakeview Management Company – Duluth (LMC-D) is seeking a Room Attendant to maintain immaculate guest rooms and provide welcoming, attentive service to guests throughout the property.

Ideal candidates have cleaning or janitorial experience, the ability to read room charts, and a flexible schedule including weekends/holidays. A High School Diploma or GED is preferred; strong teamwork and detail focus are essential.