Guest Room Attendant TPSKC

Priority Dispatch Corp.; Overland Park (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated Guest Room Attendants to join their team. This role involves maintaining the hotel's cleanliness and ensuring a welcoming environment for guests. Ideal candidates will have a strong commitment to service excellence, attention to detail, and the ability to work flexible hours, including weekends and holidays. Join a dynamic team that values hard work and dedication, and contribute to creating memorable experiences for all visitors. This position offers a sign-on bonus for full-time employees, making it a great opportunity for those looking to advance in the hospitality field.

Benefits

Sign-On Bonus

Flexible Hours

Training Opportunities

Qualifications

• Experience in hospitality settings preferred.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Clean and maintain guest rooms to ensure high standards of cleanliness.
• Provide excellent hospitality and address guest needs promptly.
• Collaborate with team members for efficient room turnover.

Skills

Customer Service

Attention to Detail

Multitasking

Education

High School Diploma

Job description

Job Details

Job Location: TownePlace Suites Overland Park - Overland Park, KS

Position Type: Full-Time/Part-Time

Education Level: None

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Any

Job Category: Hospitality - Hotel

Description

SIGN-ON BONUS AVAILABLE UP TO $1000 for FULL-TIME EMPLOYEES ONLY

Must be Flexible in hours, able to work weekends and holidays.

Summary

As a Part - time or Full - time Guest Room Attendant at TownePlace Suites, you will be integral to maintaining the hotel's high standards of cleanliness and hospitality. Reporting to the Housekeeping Supervisor, your core responsibilities will include thorough cleaning and floor care of guest rooms, ensuring a welcoming environment for all visitors. Your experience in hospitality settings and customer service practices will enhance our guests' stay, while your attention to detail and commitment to excellence will reflect our brand's values.

Join our team and contribute to creating memorable experiences for our guests.

REASONABLE ACCOMMODATION STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

• Clean and maintain guest rooms to ensure a high standard of cleanliness and comfort.
• Perform floor care duties, including vacuuming, mopping, and polishing.
• Manage housekeeping supplies and report any maintenance issues.
• Provide excellent hospitality to guests, addressing their needs and requests promptly.
• Uphold hotel standards by following established cleaning protocols and safety guidelines.
• Collaborate with team members to ensure efficient room turnover and guest satisfaction.

Qualifications

QUALIFICATION STANDARDS

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

• Flexible and long hours sometimes required. Weekends & Holidays.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
  

• Work environment:

• Indoor and outdoor hotel building, rooms, facilities and structures

General Requirements:

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with BC Lynd’s Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform, nametag and footwear.
• Comply with BC Lynd’s Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a warm, friendly and positive attitude at all times.