Guest Room Attendant - Suites

Oxford Collection Hotels; Redding, Red Bluff (CA, CA); Sur place; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive pay & incentives

Medical, dental, vision coverage

401(k) with profit sharing

Generous paid time off

Employee discounts at properties

Ongoing training & career growth

Résumé du poste

The Oxford Collection of Hotels is seeking a dedicated Housekeeper to maintain pristine guestrooms and support our guests with attentive service. This role focuses on daily cleaning, sanitizing, restocking, and ensuring a welcoming environment across our properties.

Ideal candidates are reliable, have flexibility for shifts, and can work in a fast-paced hospitality setting. We offer competitive pay, benefits, and opportunities for career growth within The Oxford Collection of Hotels.

Qualifications

• Customer service mindset and guest-focused attitude.
• Detail-oriented with strong organizational skills.
• Ability to follow safety and sanitation standards.

Responsabilités

• Guestroom cleaning and sanitizing to Oxford Collection standards.
• Restock supplies and maintain housekeeping carts.
• Respond to guest requests promptly and professionally.
• Document daily shift activities and communicate with team.

Connaissances

Customer Service

Time Management

Team Orientation

Detail Orientation

Professional Appearance

Stress Management

Company Character

Formation

High School Diploma or GED

Hospitality / hotel work experience

Housekeeping experience

Description du poste

At The Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.

What We Offer

• Competitive pay and performance-based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities

POSITION SUMMARY:

The primary responsibility of the Housekeeper is to maintain clean and attractive rooms for the guests of Oxford Collection of hotels. This position is responsible for the timely and proper cleaning and sanitizing of the guestrooms on a daily basis.

ESSENTIAL DUTIES & RESPONSIBILITIES:

All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Guestroom Cleaning and Sanitizing (80%):

• Thoroughly clean and restock assigned guestrooms. This includes completing all pre-clean duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart setup
• Perform cleaning duties such as vacuuming, dusting, mopping, changing linens, removing trash, and dirty linens
• Change and replenish bed linens, towels, and guest amenities as needed
• Perform deep cleaning tasks as required
• Stock, maintain, and transport housekeeping supply carts daily
• Dispose of trash and recyclables appropriately
• Keep all hallways, public areas, and closets neat and clean
• Prepare the housekeeping cleaning cart for the next day’s use and report any guest-borrowed items to the housekeeping supervisor

Perform all tasks in compliance with federal, state, and local food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

Guest Relations (10%):

• Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
• Interact and acknowledge guests
• Identify issues and resolve problems
• Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests
• Respond to special guest requests in a timely, friendly, and efficient manner
• Reporting lost and found items in a timely manner and following lost and found procedures
• Reporting maintenance issues in a timely manner

Other (10%):

• Communicate effectively with all hotel staff to ensure the smooth delivery of services
• Complete a daily activity log with pertinent shift information for co-workers and leadership team
• Adhere to attendance policies and maintain regular availability for scheduled shifts
• Other duties as assigned

Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.

Core Skills And Values

• Company Character – Supports company vision and values
• Customer Service – Understands and meets the needs of customers
• Detail Orientation – Is accurate and methodical when following processes and instructions
• Physical Skills – Demonstrates capability of performing physical work in a variety of conditions
• Professional Appearance - Presents a professional and polished look
• Stress Management – Exhibits self-awareness and self-control in pressure situations
• Team Orientation – Works cooperatively with others, assisting voluntarily
• Time Management – Does most important, guest-related work first

Preffered Education & Experience

• High School Diploma or GED preferred
• Hospitality / hotel work experience preferred
• Housekeeping experience preferred

Job Requirements

• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule including evening, weekends and holidays
• Reliable and consistent attendance

Physical Requirements

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
• Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.

The Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on pre-employment screening.