Guest Room Attendant | State College Springhill Suites

Shaner Hotels; State College (Centre County); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel operator is seeking a Guest Room Attendant for their State College Springhill Suites. The role involves maintaining cleanliness and quality standards in guest rooms, handling guest requests, and ensuring guest satisfaction. The ideal candidate will have cleaning experience, effective communication skills, and knowledge of chemical handling. Join a dynamic team in a modern hotel environment near Penn State University.

Qualifications

• Minimum one year of cleaning experience; previous hotel experience preferred.
• Knowledge of proper chemical handling.

Responsibilities

• Maintain standards of quality and cleanliness throughout daily assignments.
• Clean and service assigned guest rooms by category priority.
• Handle guest complaints ensuring guest satisfaction.

Skills

Communication

Bilingual in English/Spanish

Job description

Guest Room Attendant | State College Springhill Suites

Join to apply for the Guest Room Attendant | State College Springhill Suites role at Shaner Hotels.

Job Details

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, housekeeping procedures, and security protocols.
• Clean and service assigned guest rooms by category priority according to franchise and hotel standards.
• Return and restock cart at end of shift.
• Perform additional deep cleaning and seasonal cleaning functions as scheduled.
• Handle guest complaints ensuring guest satisfaction.
• Report maintenance deficiencies and handle guest requests or complaints.
• Ensure confidentiality and security of all guest rooms.

Qualifications

• Minimum one year of cleaning experience; previous hotel experience preferred.
• Ability to communicate effectively with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual in English/Spanish is a plus.
• Knowledge of local activities and attractions suitable for clientele.

About Us

Shaner Hotels is an award-winning hospitality owner-operator with over 65 properties across 14 states and four countries, offering a range of services including hotel development, design, e-commerce, and revenue management. Visit www.shanercorp.com for more information.

Location

Our 72-room State College Springhill Suites, located in Williamsburg Square near Penn State University, combines colonial style with modern amenities, providing an excellent environment for your hospitality career.