Guest Room Attendant: Sparkling Clean & Welcoming Service

Healthcare Services Group; Glen Mills (MA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free Telemedicine

Free Prescription Discount Program

Free Employee Assistance Program (EAP)

Get paid when you need it with PNCEarn

Financial Wellness Support from PNC

Hands-on Training & Career Development

Job summary

Healthcare Services Group is seeking a Room Attendant to clean and sanitize guest rooms to brand standards, restock supplies, and assist guests with information about hotel amenities and local attractions. The role emphasizes safety, PPE usage, and dependable, detail-oriented service.

You will work in a team, support routine cleaning tasks, and uphold high standards of cleanliness and customer service in a hotel environment.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year of housekeeping or cleaning experience preferred, but on-site training is provided.
• Ability to follow oral and written instructions clearly and communicate effectively with supervisors, team members, and guests.
• Strong customer service skills, personal cleanliness, and a pleasant, professional demeanor.
• Strong time-management skills, punctuality, and a willingness to perform routine cleaning tasks with consistent quality and detail.
• Ability to recognize workplace hazards, follow PPE, and safely mix/handle cleaning chemicals.
• Must be able to bend, kneel, stoop, crouch, reach overhead, twist, lift, carry, push, and pull up to 50 lbs. regularly.

Responsibilities

• Clean and sanitize guest rooms, suites, bathrooms, showers, tubs, sinks, and structural surfaces according to company and brand standards.
• Change bed linens, make beds neatly, and replace soiled or damaged linens as needed.
• Dust and vacuum furniture, appliances, and room decorations; sweep and vacuum carpets and hard flooring.
• Replenish guest amenities, room literature, literature holders, and supplies per specific hotel brand standards.
• Inspect rooms for operating equipment condition and safety hazards; report maintenance repair needs, Do Not Disturb signs, and lost-and-found items promptly to management.
• Restock housekeeping carts, maintain clean supply storage rooms, and safely transfer dirty linens to laundry carts.
• Warmly greet guests, respond cheerfully to guest requests, and provide helpful information about hotel amenities and local area attractions.
• Adhere strictly to all safety, fire, security, infection control, and chemical handling procedures.

Skills

Customer service

Time management

Attention to detail

Communication

Education

High school diploma

Job description

Healthcare Services Group is seeking a Room Attendant to clean and sanitize guest rooms to brand standards, restock supplies, and assist guests with information about hotel amenities and local attractions. The role emphasizes safety, PPE usage, and dependable, detail-oriented service.

You will work in a team, support routine cleaning tasks, and uphold high standards of cleanliness and customer service in a hotel environment.