Guest Room Attendant: Service & Shine Expert

Chukchansi Gold Resort & Casino; Coarsegold (CA); On-site; USD 19,286 - 27,552; Full time

Job summary

Chukchansi Gold Resort & Casino in Coarsegold, CA is seeking a detail‑oriented Housekeeping Team Member to maintain pristine guest rooms and deliver exceptional service. You will clean, refresh, and stock rooms while interacting courteously with guests and staff.

The role requires physical stamina, consistent attendance, and the ability to follow instructions with a friendly, professional attitude. Join a team focused on guest satisfaction and hotel standards.

Qualifications

• Previous guest service and/or housekeeping experience preferred.
• Experience using industrial cleaning equipment and products preferred.
• Must pass department skills assessments.
• Able to work with little or no supervision while meeting high‑performance standards.

Responsibilities

• Interacts effectively with the public and Team Members. Performs excellent customer service at all times.
• Vacuums, sweeps, scrubs, mops, and cleans carpet and flooring in guest rooms.
• Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other fixtures.
• Maintains a consistent and regular attendance record.
• Scrubs, disinfects and deodorizes showers, toilets, wash basins, and other bathroom and vanity fixtures.
• Removes trash and debris from guest rooms.
• Strips beds, collects dirty linens, and makes beds with fresh linens.
• Replenishes linens, amenities and other supplies in guest rooms.
• Reports items found in guest rooms to Floor Supervisor and Security. Tags lost and found items properly.
• Routinely inspects guest rooms for maintenance needs and reports issues to the Housekeeping Office.
• Provides extra towels, sheets, pillows and/or rollaway to guest room upon request of front desk.
• Maintains a Pass Key during assigned shift, turning it in at the end of the shift.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Education

High School diploma or GED

Tools

Industrial cleaning equipment

Job description

Chukchansi Gold Resort & Casino in Coarsegold, CA is seeking a detail‑oriented Housekeeping Team Member to maintain pristine guest rooms and deliver exceptional service. You will clean, refresh, and stock rooms while interacting courteously with guests and staff.

The role requires physical stamina, consistent attendance, and the ability to follow instructions with a friendly, professional attitude. Join a team focused on guest satisfaction and hotel standards.