Guest Room Attendant - Service Excellence & Benefits

Raines Co; Florence (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Bonus program

Daily pay

Employee referral bonus

Career advancement opportunities

Job summary

Raines Co is seeking a Housekeeper to deliver service excellence and maintain a clean, welcoming environment for guests in a Florence, SC hotel. You will clean rooms, change linens, and ensure bathrooms are thoroughly maintained, while responding to guest requests and maintaining safety standards.

Hours vary with hotel needs; weekend and holiday shifts required. The role emphasizes a positive, helpful attitude and personalized guest service to support a top-quality guest experience.

Responsibilities

• Clean rooms as assigned.
• Change linens and make the beds.
• Thoroughly clean bathrooms.
• Sweep, vacuum, dust, mop, and pick up trash.
• Replenish guest amenities/toiletries.
• Load and organize cart, store properly at the end of each shift.
• Receive keys and assigned rooms – return at the end of each shift.
• Respond to guest requests and report guest issues.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working. Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while keeping a steady pace.
• Act honorably, even when no one is watching.
• Passionately provide personalized guest service

Job description

Raines Co is seeking a Housekeeper to deliver service excellence and maintain a clean, welcoming environment for guests in a Florence, SC hotel. You will clean rooms, change linens, and ensure bathrooms are thoroughly maintained, while responding to guest requests and maintaining safety standards.

Hours vary with hotel needs; weekend and holiday shifts required. The role emphasizes a positive, helpful attitude and personalized guest service to support a top-quality guest experience.