Guest Room Attendant - Service-Driven Guest Care

The Durham Hotel; Durham (NC); On-site; USD 19,000 - 21,000; Full time

Job summary

The Durham Hotel is seeking a friendly Room Attendant to clean and service guest rooms under supervision of housekeeping management. You will make beds, dust, replenish supplies, and ensure guest privacy and safety.

This position offers both full-time and part-time roles with starting pay $13.50 to $15.00 per hour based on experience. On-site work, professional appearance, and a commitment to guest satisfaction are essential.

Qualifications

• Must be eligible to work in the United States.

Responsibilities

• Enters and prepares the room for cleaning.
• Makes bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Vacuums and racks the carpet.
• Checks and secures the rooms.
• Replenish amenities according to the operational standards.
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
• Cleans guest bathroom/bedroom/floor corridor.
• Responsible for replenishment of guest complimentary water.
• Responsible for the cleanliness and maintenance of his work area.
• Responsible for the Hotel property in the work area.
• Attends to guest calls, guest requests /guest complaints in the area assigned to him.
• Responsible for following the standard operating procedures.
• Responsible for achieving and exceeding the guest satisfaction score.

Job description

The Durham Hotel is seeking a friendly Room Attendant to clean and service guest rooms under supervision of housekeeping management. You will make beds, dust, replenish supplies, and ensure guest privacy and safety.

This position offers both full-time and part-time roles with starting pay $13.50 to $15.00 per hour based on experience. On-site work, professional appearance, and a commitment to guest satisfaction are essential.