Guest Room Attendant: Service-Driven Cleaning Pro

River City Casino & Hotel; St. Louis (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

River City Casino & Hotel in Missouri is seeking a Guest Room Attendant to clean hotel rooms, hallways, and related areas. You will operate cleaning equipment, follow directions, and maintain confidentiality while providing guest satisfaction.

The role requires basic housekeeping responsibilities and a willingness to learn, with a starting wage of $16.00 per hour. This is an on-site, entry-level position in a fast-paced hospitality environment.

Qualifications

• High School Diploma or equivalent preferred, but not required.
• Six (6) months of previous cleaning experience preferred.
• Willingness to learn and follow direction.
• Ability to clean as directed at an acceptable performance rate.
• Ability to maintain confidentiality and professionalism.
• Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
• Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a Guest Room Attendant required.

Responsibilities

• Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
• Maintains and cleans all equipment used throughout the course of a shift, as directed.
• Maintains proper documentation of all duties accomplished during a working shift, as directed.
• Reports all safety hazards or maintenance deficiencies for proper handling.
• Abides by all security measures.
• Greets all guests throughout shift with the proper salutation and pleasant expression.
• Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
• Performs all duties in a quiet and orderly manner.
• Assists the House Person with department projects, as needed.
• Maintains strict confidentiality in all company matters.

Skills

Cleaning experience

English communication

Willingness to learn

Education

High School Diploma or equivalent

Tools

Vacuum cleaners

Cleaning supplies

Mop

Broom

Job description

River City Casino & Hotel in Missouri is seeking a Guest Room Attendant to clean hotel rooms, hallways, and related areas. You will operate cleaning equipment, follow directions, and maintain confidentiality while providing guest satisfaction.

The role requires basic housekeeping responsibilities and a willingness to learn, with a starting wage of $16.00 per hour. This is an on-site, entry-level position in a fast-paced hospitality environment.