Guest Room Attendant — Service & Cleanliness Champion

Marriott-Internationa; Mesa (AZ); Presencial; USD 19 000 - 25 000; Tempo integral

Resumo da oferta

Marriott-Internationa is seeking a Room Attendant to clean and service guest rooms and designated areas in a timely, organized, and detail-oriented manner. You will notify the front desk upon room completion to ensure guests can access rooms promptly.

The role requires attention to detail, good customer service, and the ability to work in a fast-paced environment. Weekend and holiday availability is often needed to support hotel operations.

Qualificações

• High school diploma or equivalent preferred.
• Prior housekeeping experience is a plus, but not required.

Responsabilidades

• Clean and service assigned guest rooms in accordance with hotel procedures and quality standards.
• Notify the front desk upon room completion to ensure timely availability for guests.
• Report any maintenance issues, safety hazards, or unserviceable rooms to the supervisor promptly.
• Respond to guest and management requests efficiently and courteously.
• Maintain a clean, organized, and fully stocked linen cart and storage area.
• Ensure security and proper handling of keys, equipment, and supplies issued daily.
• Report lost and found items immediately to the supervisor.
• Participate in team cleaning and self-inspection programs as required.
• Respond quickly and politely to guest requests, following up to ensure satisfaction.
• Present a professional image at all times through proper grooming and attire.
• Comply with all company policies, procedures, and safety guidelines.
• Perform additional duties as assigned by supervisors or management.

Conhecimentos

Attention to detail

Time management

Teamwork

Customer service

Communication

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Marriott-Internationa is seeking a Room Attendant to clean and service guest rooms and designated areas in a timely, organized, and detail-oriented manner. You will notify the front desk upon room completion to ensure guests can access rooms promptly.

The role requires attention to detail, good customer service, and the ability to work in a fast-paced environment. Weekend and holiday availability is often needed to support hotel operations.