GUEST ROOM ATTENDANT-PT-1

Chukchansi Gold - Resort & Casino; Coarsegold (CA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401K with employer match

Life insurance

Meals provided

Paid time off

Team Dining Room discounts

Job summary

Chukchansi Gold Resort & Casino is seeking a diligent housekeeping team member to maintain exemplary guest room cleanliness and comfort. You will clean guest rooms, replenish supplies, and report maintenance needs while delivering friendly, high-quality service in a fast-paced hospitality environment.

The role emphasizes reliability, teamwork, and the ability to follow instructions and safety procedures. Join a premier California destination for gaming, dining and luxury accommodations.

Qualifications

• Previous guest service and/or housekeeping experience preferred.
• Experience using industrial cleaning equipment and products preferred.
• Must pass department skills assessments.
• Able to work with little or no supervision while meeting high-performance standards.
• High School diploma or GED preferred.

Responsibilities

• Interact with guests and team members with excellent customer service at all times.
• Vacuum, sweep, scrub, mop, and clean carpets and flooring in guest rooms.
• Dust, polish, and clean furniture, fixtures, and glass in guest rooms.
• Maintain consistent attendance and timeliness.
• Disinfect showers, toilets, basins, and bathroom fixtures.
• Remove trash and replenish linens and amenities in guest rooms.
• Report issues to supervisor and assist with maintenance checks as needed.

Skills

Guest service

Housekeeping

Cleaning equipment

Assessments

Independent work

Education

High School diploma or GED

Job description

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley! Chukchansi Gold team members enjoy unrivaled perks. You'll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park. Voted the Valley's No. 1 best local employer, Chukchansi Gold Resort & Casino is California's premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.

Job Description

SUMMARY: Responsible for achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the Hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interacts effectively with the public and Team Members. Performs excellent customer service at all time.
• Vacuums, sweeps, scrubs, mops, and cleans carpet and flooring in guest rooms.
• Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms.
• Responsible for maintaining a consistent and regular attendance record.
• Scrubs, disinfects and deodorizes showers, toilets, wash basins, and other bathroom and vanity fixtures.
• Removes trash and debris from guest rooms.
• Strips beds, collects dirty linens, and makes beds with fresh linens.
• Replenishes linens, amenities and other supplies in guest rooms.
• Reports items found in guest rooms to Floor Supervisor and Security. Tags lost and found items properly.
• Routinely inspects guest rooms for maintenance needs, such as burnt-out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems, and reports same to the Housekeeping Office, for proper resolution.
• Provides extra towels, sheets, pillows and /or rollaway to guest room upon request of front desk.
• Takes responsibility for a "Pass Key" during assigned shift, turning it in at the end of the shift to the appropriate person.
• Responsible for maintaining a consistent, regular attendance record.
• Any reasonable request made by management.

QUALIFICATION REQUIREMENTS

• Previous guest service and/or housekeeping experience preferred.
• Experience using industrial cleaning equipment and products preferred.
• Must pass department skills assessments.
• Able to work with little or no supervision while meeting high-performance standards.

EDUCATION and/or EXPERIENCE

High School diploma or GED preferred.

SPECIAL QUALIFICATIONS

• Must possess effective communication and organizational skills.
• Physical mobility and stamina.
• Ability to follow instructions.
• Professional and polite behavior.
• Good interpersonal communication skills.
• Ability to manage time effectively.
• At your service attitude.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions and correspondence. Ability to write basic instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to follow simple written or verbal instructions and solve basic problems with a limited number of variables in routine situations. Ability to apply good judgement and reasoning to a variety of situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. The Team Member is regularly required to lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. The Team Member is regularly exposed to risk of exposure to cleaning chemicals used in the maintenance of the property. The noise level in the work environment is usually moderate. When on the casino floor, the Team Member will be exposed to a smoke-filled environment. Nestled near the awe-inspiring Yosemite National Park, Chukchansi Gold Resort & Casino invites guests to experience the natural beauty of the Sierra foothills while enjoying world-class gaming, dining and entertainment. Whether guests are drawn to the latest slot machines or fast-paced table games, seeking casual or upscale dining options, or looking for luxurious accommodations and thrilling energy, Chukchansi offers the ultimate California destination for a delightful and unforgettable getaway WHERE WORK MEETS PLAY! We're seeking individuals who embody teamwork, exude positivity, thrive in social settings and enjoy brightening others’ days. Does this sound like you? If so, we look forward to hearing from you!