GUEST ROOM ATTENDANT -PT

Robinson Rancheria Resort & Casino; California (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading resort and casino seeks a dedicated Housekeeper responsible for maintaining cleanliness and high standards in guest rooms. The ideal candidate will have customer service experience, strong organizational skills, and attention to detail. Join a team where your efforts directly contribute to guest satisfaction in a vibrant and dynamic environment.

Qualifications

• Housekeeping and customer service experience preferred.
• Must be at least 18 years of age.
• Must be able to speak, read, and write English.

Responsibilities

• Stock cleaning supplies and transport cart to assigned rooms.
• Clean and inspect conditions of rooms, ensuring maximum satisfaction.
• Remove debris and maintain cleanliness in all areas assigned.

Skills

Attention to detail

Customer service

Organizational skills

Ability to lift heavy loads

Job description

Job Details

Job Location: ROBINSON RANCHERIA RESORT & CASINO - NICE, CA

Salary Range: Undisclosed

Description

SUMMARY:
Responsible for the successful coordination and supervision of all housekeeping functions, ensuring maximum productivity and superior customer service and satisfaction.

ESSENTIAL RESPONSIBILITIES:

• Properly stocking cart with required cleaning supplies daily.
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
• Remove soil, dirt, soap buildup and hair from bathroom mirrors, vanity, sink, toilet, shower walls bathtub, shower curtain and floor.
• Remove dust, spots and smears from all doors, walls, windows baseboards, AC unit, corners and telephones.
• Open all drawers/doors in checkout rooms and remove items left by guest. Dust inside.
• Dust and polish all furniture, closet, pictures, frames, mirrors, light bulbs and switches, TV
• Replace dirty bed linen and make up bed with clean linen.
• Check under bed(s), chairs and sofa for debris and remove if present.
• Empty garbage cans of debris.
• Vacuum throughout entire room and spray room with deodorizer.
• Clean and replenish the coffee maker set.
• Replenish amenities according to the operational standards.
• Inspect condition of room for damage
• Turn over any lost and found items from guest rooms to supervisor.
• Clean assigned guest rooms by priority.
• Other duties as assigned.

Qualifications

QUALIFICATIONS :

• Housekeeping and customer service experience preferred
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carry push or pull heavy loads weighing up to 50 lbs.
• Strong organizational skills required.
• Must have attention to detail.
• All applicants must be at least 18 years of age.
• Must be able to speak, read and write the English language.

LICENSES/CERTIFICATIONS/OTHER

• Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
• Must pass an annual Title 31 exam.