Guest Room Attendant | Norwalk Residence Inn

Shaner Hotels; Norwalk (CT); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Shaner Hotels' Residence Inn Norwalk in downtown Norwalk, Connecticut, is hiring a Guest Room Attendant to maintain clean and welcoming rooms in a modern 102-room extended-stay property. This on-site role supports guests across flexible shifts, including weekends and holidays.

You will clean guest rooms to brand standards, restock supplies, report maintenance needs, and assist guests with requests while upholding safety and confidentiality.

Formación

• Minimum 1 year of cleaning experience.
• Ability to communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish is a plus.

Responsabilidades

• Clean guest rooms as assigned to established standards.
• Report maintenance deficiencies and handle guest requests/complaints.
• Ensure confidentiality and security of all guest rooms.
• Observe house, safety, and security procedures.

Conocimientos

Cleaning experience

Communication skills

Bilingual English/Spanish

Descripción del empleo

Guest Room Attendant | Norwalk Residence Inn

Norwalk, CT, United States (On-site)

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity at our Residence Inn Norwalk located in beautiful downtown Norwalk, Connecticut! This modern 102-room extended-stay hotel offers guests a comfortable and convenient home base in one of the area's most vibrant communities.

Ideally situated within walking distance of the trendy SoNo (South Norwalk) district, our guests have easy access to an incredible variety of dining, shopping, entertainment, and local attractions. The Residence Inn Norwalk provides the perfect blend of comfort, convenience, and modern amenities for both business and leisure travelers.

As a member of the Shaner Hotels team, you'll have the opportunity to create memorable guest experiences while working in a welcoming and dynamic hospitality environment.

If you're passionate about hospitality and ready to grow your career, Residence Inn Norwalk is the perfect place to join the Shaner Hotels family. Be part of a team committed to exceptional service, teamwork, and helping associates achieve their career goals.

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Job Identification 237118
• Posting Date 11/10/2026, 04:59 PM
• Locations 45 S Main St, Norwalk, CT, 06854, US (On-site)
• Full Time or Part Time Full-Time/Part-Time